Heathrow anozivisa kusarudzwa kwakagadzirirwa kushandura ruzivo rwekubatsira

Heathrow anozivisa kusarudzwa kwakagadzirirwa kushandura ruzivo rwekubatsira
Heathrow anozivisa kusarudzwa kwakagadzirirwa kushandura ruzivo rwekubatsira

Heathrow akazivisa kuti mushakabvu mushandirapamwe, Helen Dolphin MBE, uye ruzivo rwakaenzana uye mubatanidzwa mutongi, Keith Richards, vese vakadomwa semasachigaro matsva eHeathrow Access Advisory Group (HAAG). Anobatika anoshanda wezvekufamba, Geraldine Lundy, achange achitsigira vese Helen naKeith muchinzvimbo chevamiriri-sachigaro weHAAG, vachishanda pamwe neboka rakazvimiririra kuona kuti kuwanikwa uye kusanganisa kuri pamberi pechirongwa cheHeathrow.

Nhengo dzeHAAG dzichatarisira mari inosvika mamirioni makumi matatu emadhora ekushandisa mumidziyo mitsva, zviwanikwa uye tekinoroji senge tekinoroji yeNavilens tekinoroji iyo Heathrow iri kushanda neRoyal National Institute of Blind People (RNIB) kutongwa. Navilens inoshanda nekushandisa system ye bespoke mamaki uye ine simba rekuona algorithm kutungamira vasingaone vakaona vafambi kuburikidza nendege, ichivapa simba kuti vafambe vakazvimiririra. Miedzo yakagadzirirwa kutanga mukutanga kwechirimo.  

Helen Dolphin MBE mushandirapamwe uyo akazvipira kugadzirisa zvifambiso zvevakaremara. Helen uyo akaremara iye, achange achiunza hupfumi hwechiitiko pachinzvimbo ichi uye anoshandawo senhengo yeCommunity Aviation Authority (CAA) yevatengi pani. Helen anoshandawo seanozvimirira ekufamba nyanzvi, achiyambira matemu ehunyanzvi maitiro ekuvandudza kuwanikwa. Muna 2015, akapihwa MBE naYake Royal Highness, Prince Charles, nekuda kwebasa rake rekuratidzira akamirira vatyairi vakaremara. 

Keith Richards akadzidziswa semubharisita uye akashanda senhengo yakazvimirira uye asiri-exec director pane akati wandei emitemo mumatare akasiyana siyana. Iye anozvisarudzira mukuzvidzora-mutemo, kuenzana uye kubatanidza kodzero dzevatengi uye nekumisikidza Consumer Panel kuCAA asati ashanda saSachigaro waro kwemakore matanhatu kusvika 2017. Keith arizvezvino nhengo yebhodhi padare revatengi, Yekutakura Focus, pamwe ne Sachigaro wevakaremara Persons Transport Advisory Committee (DPTAC) kuDhipatimendi rezvekutakura.

Geraldine akashanda muindasitiri yendege kweanopfuura makore makumi maviri, zvichigonesa vanhu vakaremara kubhururuka zvakachengeteka uye zvakanaka sezvinobvira. Munguva yemakore ake achishandira Mhandara Atlantic akakurudzira nendege kuti iunze zvirinani mu-nhandaro yekuvaraidza uye kudzidzisa mutengi akatarisana nevamwe vake kubatsira vafambi vakaremara zvakavanzika. Muna 20, Geraldine akava chipangamazano akazvimiririra uye akapa masevhisi, nhandare, nhandare dzendege nevanhu vakaremara.

Kuti uwedzere kusimbisa Heathrow pachake Mutengi Relation uye Service Team, Sarah Charsley, akagadzwawo kune ichangobva kugadzirwa basa reMusoro weRubatsiro Service Shanduko uye achange achishanda padhuze neHAAG kushandura rubatsiro rweairport. Sarah akashanda kuHeathrow kweanopfuura makore gumi uye akaita basa rakakosha achishanda nevazhinji vanobatika kushandura nhumbi.

Kugamuchira kusarudzwa, Heathrow Customer Relations uye Service Director, Liz Hegarty akati: "Tiri kutarisira chaizvo kushanda nechikwata chitsva ichi kuti tirambe tichivandudza nekugadzira ramangwana rebasa redu rekubatsira - kune avo vatiri kufamba navo nhasi, uye nevafambi vanozobhururuka neheathrow yakawedzerwa mune ramangwana." Chikwata chitsva ichi chine shungu kwazvo kuita kuti Heathrow isvike uye isanganisirwe kune vese uye simba ravo nehunyanzvi zvichabatsira zvikuru kunhandare yendege nevakatitakura sezvo Heathrow kickstarts gumi regore rekutakura. "

Achitaura nezve kusarudzwa, Helen Dolphin MBE, Co-Sachigaro we HAAG: “Ndiri kufara chose kuve ndakagadzwa sachigaro akabatana weHAAG. Ino inguva inonakidza yekushanda pamwe neHeathrow Airport sezvo ichitanga imwe makore gumi ekudyara kwevanofamba nendege. Ndine shungu dzekuona kuti vanhu vakaremara vawana mikana yakafanana yekubhururuka sevamwe vese uye kuona kuti Heathrow anopa rubatsiro rwakanyanya kunaka pasi rose. ”

Keith Richards, Co-Sachigaro weHAAG akawedzera: “Kugadzwa pamwe chete kuva Sachigaro weHeathrow Access Advisory Group naHelen kukudzwa chaiko, uye ndiri kutarisira zvikuru kushanda neboka iri rinoshingairira, rine ruzivo uye ruzivo. "Inguva inonakidza kuve muchirongwa chekuchinja icho chinonetsa nhandare kuti ivandudze masevhisi ayo, zvichiita kuti kufamba nendege kubatanidze uye kupa vanhu vazhinji chivimbo chekubhururuka." 

Geraldine Lundy, Mutevedzeri Wachigaro we HAAG akadaro: "Ndiri kufara kushanda neHAAG neHeathrow Airport kusimudzira basa uye zvivakwa zvinopihwa kune vakatakura vakaremara. Ndine chivimbo chekuti nhandare yakazvipira zvizere kuendesa pasi rose sevhisi kune vese - iwo musoro unodiwa zvikuru pamoyo wangu. Ndichaona zvichikomborera zvikuru kukwanisa kutsigira Heathrow munzvimbo ino. ”

Muna 2019, Heathrow akatanga kukunda mubatsiri mutsva muTerminal 5. Uyu muedzo uri kutangwa pamberi pezvese-nyoro yeterevhizheni yekumisikidza pakupera kwa2020, iyo inotarisira kubatsira nhandare kuzadzisa chiono chavo chekuyerwa " zvakanaka kwazvo ”munhandare yeCAA yepagore yekuwanika chinzvimbo chinosvika gore ra2022. Nhandare yendege yakaburitsawo 'sunflower lanyards' akasiyanisa ayo akabatsira vafambi vazhinji vakaremara zvakavanzika kuti vanzwe kutsigirwa pavanenge vachibhururuka.

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