The Travel Agents Association yeIndia (TAAI) yakaratidza kunyunyuta kwayo pasocial media post yakaitwa neAir India pamwe nenhaurirano dzayakatumira kune vafambi kuti vanyore pawebhusaiti yavo uye vaone mari dzendege nendege vasati vabhuka nevamiriri. Iyo ndege yakataura zvakare kuti vamiririri vanovharira hesitori paGDS.
Kunyorera kuna Minister of Civil Aviation, VaHardeep Singh Puri, uye CMD yeAir India, Mr. Rajiv Bansal, TAAI yakaudza National Carrier kuti ibvise zvakafanana.
Zvidimbu kubva mukutaurirana kwaChikunguru 30 zvinogadzirwa pazasi:
"Isu tinotaura nezvedenderedzwa rakapihwa neAir India kune vamiririri vekufambisa pamwe nevezvenhau, kusanganisira zvinotumirwa pasocial network, tichizivisa vafambi kuti vasabhadhare mari inodarika yakataurwa pawebhusaiti yeAir India, kana vakabhukidzwa kuburikidza nevamiriri vekufambisa. Isu tinoshora izvi zvakasimba uye tinokumbira kuti mubvise zvimwe chetezvo.
Zvichakosheswa kuti nhengo dzevafambisi vekufambisa dzinotungamira nekuvandudza vafambi pane zvese zvimiro, kubatsira muzvinyorwa, kuisa zviziviso zvakaoma, kubatsira mukuvandudza kunyoresa pawebhusaiti yeAI uye nekupa masevhisi akabatana kune vafambi, kugadzirisa kwechokwadi kwemavhiza uye zvikamu zvevisa zvinobvumidzwa. etc. Madzishe, vamiririri vedu venhengo vanopa masevhisi kumufambi/vatengi, vanonzwa vakachengeteka nekubata nesu.
Munguva dzino dzedenda uye nguva dzekuyedzwa, kutengeserana kwedu ndiko kwakanyanya kukanganiswa, nendege dzese, kusanganisira Air India isiri kudzosera huwandu hwematiketi emasevhisi asina kupihwa. Kwemwedzi inopfuura 4 kudzoserwa kwakamirira, uye vafambi vari kudzingirira nhengo dzedu vamiririri kuti vadzosere mari yavo. Mushure mezvikumbiro zvedu zvakawanda kune iwe wakanaka, zvakafanana zvatanga asi zvakadaro maitiro ari kunonoka zvakanyanya. Hatina kumbobvira tapomera kana kushoropodza kambani yendege kana maitiro avo. Isu tinonzwisisa zvakare kuti kambani iyi yakatarisana nedambudziko rekushaikwa kwemari asi pasina kujekeswa kubva kuHurumende nemutakuri wemureza wenyika, izvi zvakange zvave kutadza kutonga.
Tave tichigara tichibatana neMoCA/Air India Management nguva nenguva uye kutaurirana kwakadaro kuri kuzvidza nhengo dzenhengo dzedu dzekutengesa dzaunodaidza kuti "Travel Partners."
Tinoda uye kukwidza kujekeswa kuburitswe ipapo ipapo, izvo zvinofanirwa kuzivisa zvisizvo uye manomano, asi inofanirwa kuona kuti mumiriri nemutengi vane hukama hwakananga mumamiriro avo ekuwedzera masevhisi uye miripo iri kubhadhariswa pakupa zvakafanana. "
Kupfuurirazve musi wa5 Nyamavhuvhu'20, Air India yakataura zvakare zvakaipa pamusoro pekubhurocha kuburikidza nevamiriri vekufambisa. Isu tinoburitsa zvirimo zvekutaurirana zvemusi wa6 Nyamavhuvhu zvakare kuMoCA neAir India pazasi:
“Tinotaura nezvetsamba yedu yemusi wa30 Chikunguru'20 yakanyorerwa kuzvida kwenyu. Zvinoshamisa kuti hapana kubvuma kana chiito chakatorwa neAir India kana MoCA kune chikumbiro chedu.
Kupfuurirazve, Air India inoramba ichizvidza vamiririri vayo vane mukurumbira pasocial media uye kuburikidza nedzimwe nzira dzekutenderera kune veruzhinji uye vafambi. Isu tinonzwisisa meseji zvakanyatsojeka kuti vamiririri havadiwe.
Panguva ino, uko hupfumi huri kuyedza kumutsiridza uye kudzoka netsoka, Air India inoenderera mberi ichitamba monopolistic. Mushure mekukumbira kwedu kudzokororwa kune kuzvida kwenyu, vamiririri vakabvumidzwa kubhuka paGDS, asi ikozvino zvinyorwa zvakavharwa uye zvikamu zvakasarudzwa zviri kungobvumidzwa. Izvi hazvina kunaka zvachose uye zvakarerekera divi rimwe chete.
Zvinonyatsonzwisiswa uye ichokwadi, kuti vamiririri havangope sevhisi yekubhuka tikiti remhepo asi zvakare kugadzirisa kune vafambi/vatengi pane maitiro, zvinyorwa, mavhiza maitiro uye kutungamira mutyairi. Air India kufona nzvimbo uye mahofisi ematiketi haakwanise kutarisana nemutoro wekurodha uye haana kuvandudzwa pane mamwe maitiro uye haakwanise kutungamira vafambi.
Munguva dzino dzenhamo kwete kutsigira mumiriri, anonzi neAir India se "Travel Partner," anorerutsa mutoro wendege mukugadzirisa kutengesa kwayo uye kugovera, manejimendi endege akagadzirira kuzvidza, kunyomba uye kutuka vane mukurumbira. nhengo yekufamba mumiriri, agara achitsigira National Carrier kuburikidza nekuwanda uye kufunga kwemakumi emakore. Izvi hazvidiwi zvachose. Isu tinorwadziwa kutaura kuti "Air India Inotamba Tsvina."
Kana maSystem eAir India akanganisa uye zvigaro zvichiratidza kusawanikwa mukati meminiti yekuvhurwa, vamiriri vekufambisa vanopomedzerwa !! Shocking ! Nzira yakanakisa yekutiza ndeyekuendesa mhosva kune mumiririri wekufamba. Mushure mechinguva kana zuva rinotevera zvigaro zvakare zvinoonekwa zvakare zvinotengeswa pawebhu.
Ehe, vamiririri vekufambisa vanovhara chigaro pane mirairo yemutengi uye vanopihwa nguva yetikiti yekuburitsa tikiti. Kana vafambi/mutengi angosimbisa zvakafanana, matikiti anopihwa. Pangave nekunyengera sei pano? sezvo mazita asina kuchinjwa, mazuva haana kuchinjwa. Asi mhosva iri paTravel Agent.
Isu takatsamwa uye takasuwa nemafungiro aya kubva kuNational Carrier - Air India yakagadzira kusavimbana uye maonero asiri iwo pakati pevafambi/vatengi. Mamiriro ezvinhu aya nedambudziko zvinonyatsozivikanwa kune vese uye hatifanire kutsanangura zvimwe.
Chatinokukurudzira zvakare kuti uve nechokwadi chekutamba kwakaringana kune nhengo dzevafambisi vekufambisa, vanomhanyisa masisitimu-nekudaro vachitsigira basa, kusimudzira nhandare yako yendege - kugonesa kutengesa kwako, isa zvibatiso zvemari neIATA kuti uwane zviremera zvematikiti nendege yako - dziviriro default, kubhadhara mitero pamihoro yavo-kutsigira hupfumi uye kutengeserana kwenyika.
Isu zvakare tinokukumbirai kuti muve nechokwadi chekuti nhengo dzakatenderwa dzekufambisa dziri kupa ruremekedzo rwakakodzera uye dzinobvumidzwa kusimudzira nekutengesa zvigaro zvendege vachishandisa GDS pazvikamu zvese zviri kushandirwa neAir India, pasi peVande Bharat Mission, kuenda nekubva. India. "
YeKufamba Agents Association yeIndia (TAAI):
Jyoti Mayal, Mutungamiri
Jay Bhatia, Mutevedzeri weMutungamiri
Bettaiah Lokesh, Hon. Secretary General
Shreeram Patel, Muchengeti weNyika
#rekuvakazve
ZVOKUBVA MUNYAYA INO:
- During these times of crisis rather than supporting the agent, whom Air India refers to as “Travel Partner,” who ease the burden of the airline in managing its sales and distribution, the airline management is outright set to demean, malign and insult the accredited member travel agent, who have always supported the National Carrier through thick and think over decades.
- “We refer to the circular issued by Air India to travel agents as well as to media, including posts on social media, informing travelers to not pay more than the fare mentioned on the website of Air India, if booked through the travel agents.
- The Travel Agents Association of India (TAAI) has voiced its dejection on the social media post made by Air India as well as communications it sent to travelers to book on their website and verify airfares with the airlines before booking with the agents.
