Kudyidzana uku kunovhura mikana mitsva yemahotera enhengo dzeCurator, zvichivabvumira kukwidziridza zviitiko zvevaenzi uku vachiwana kukura kwemari uye kuchengetedza mutengo.
Sechikamu chemubatanidzwa uyu, SevenRooms inova mutengesi anosarudzika mukati meCurator yakakura tekinoroji mhinduro kune indasitiri yekugamuchira vaeni. Curator inoongorora matekinoroji epamusoro kuti asangane nezvinodiwa nemahotera akazvimirira, achipa nhengo dzakasiyana siyana dzematurusi ekusimudzira mashandiro avo pane kuvimba nemhinduro dzegeneric. Nhengo dzeCurator zvino dzinogona kuwana SevenRooms nemitengo yakasarudzika, zvichiita kuti chivakwa chimwe nechimwe chishandise tekinoroji yepamberi kuunganidza data rakakosha revaenzi, kukurudzira kudzokorora bhizinesi kuburikidza nematurusi ekushambadzira ekushambadzira, uye kugadzirisa mashandiro. SevenRooms 'ine simba CRM uye yekushambadzira suite inogadzira otomatiki hyper-personalized mishandirapamwe paemail, zvinyorwa, uye mamwe machaneli, ichityaira kuita kwevaenzi, kuvimbika, uye kuwedzera purofiti.
"Mahotera akazvimirira anotarisana nematambudziko akasarudzika mumakwikwi emazuva ano, uye kudyidzana kwedu neCurator Hotel & Resort Collection kwakagadzirirwa kupa masimba aya zvivakwa kuti zvibudirire," akadaro Joel Montaniel, CEO weSevenRooms. “Nekupa chikuva chinongo wedzera mari uye pundutso, tinobatsira vashandi—angave mahotera eumbozha kana mahotera emumahotera emuguta—kuvaka hukama hwakasimba nevaenzi, kubatana zvisina musono mudura ravo rehunyanzvi hwemahotera, uye mashandiro ari nyore. Izvi zvinobvumira mahotera akazvimirira kukwikwidza zvine mutsindo uku achipa zviitiko zvevaenzi zvakasarudzika pachiyero. Tekinoroji yedu ichagonesa Curator zvivakwa kuti zviunze zviitiko zvakasiyana munzvimbo dzavanoenda, zvichikurudzira kuvimbika kwevaenzi uye kukurudzira kudzokorora kushanya. "
Mahotera akazvimirira eCurator uye nzvimbo dzekutandarira dzichawedzera kugona kweSevenRooms kugadzirisa chikamu chose cherwendo rwevaenzi, kubva pakurongedzerwa uye zviitiko kusvika kumashandiro uye kushambadzira. Ipuratifomu yemhando yepamusoro yekutora data inobvumira mahotera kuti anzwisise uye afungidzire zvinofarirwa nevaenzi, achigadzira chiitiko chinonakidza uye chisingakanganwike chinokurudzira kudzokorora kushanya. Zvivakwa zveumbozha zvakaita seLaPlaya Beach & Golf Resort uye 1 Hotera San Francisco vakatoona mabhenefiti akakosha kubva kune iyi tekinoroji mukusimudzira traffic yekudyira uye pundutso muzvitoro zvavo zvekudya nezvinwiwa. Mapoka ese ari maviri makuru ekutandarira uye madiki emudhorobha mahotera ezvitoro anogona kushandisa SevenRooms kusimudzira kuita kwevaenzi uye kunatsiridza kuita kwemari.
"SevenRooms inopa simba zvikwata zvemahotera kuti zvikwidziridze ruzivo rwevaenzi kuburikidza nehunyanzvi hwayo hwepamusoro data, kushambadzira kwakazara uye kuvimbika maturusi, uye nekubatanidzwa zvisina musono," akadaro Brent Hayhurst, Mutevedzeri weMutungamiriri weChirongwa Kuvandudza paCurator Hotel & Resort Collection. "Nhengo dzedu dzave kukwanisa kunakidzwa nepuratifomu inosimudzira kubatanidzwa kwevanhu uye inosimudzira kuvimbika kwevaenzi vachibatsirwa nemitengo yakasarudzika, zvichiita kuti ive ine hungwaru yekudyara mumabasa avo. Kudyidzana uku kunoenderana nebasa redu rekupa yakanakisa tekinoroji mhinduro kune yedu yakazvimirira zvivakwa, zvichivabatsira kuti varambe vachikwikwidza uye vaine pundutso. "
Chii chinosiyanisa SevenRooms ihwo huwandu hwayo hweCRM uye kugona kwevaenzi, zvichiita kuti mahotera eese saizi kutora uye kushandisa data mukati merwendo rwese rwevaenzi — kubva pakachengeterwa uye zviitiko kusvika pakushambadzira nekuita. Uku kudzika kwemunhu uye kusanganisa nemamwe masisitimu mukati mehotera tekinoroji inosimudzira zviitiko zvevaenzi uye kutyaira kudzokorora bhizinesi zvinobudirira kupfuura mapuratifomu akatarisana nekuchengetedza.
"Takasarudza SevenRooms nekuti inotigonesa kubatana nevaenzi padanho rakadzama," akadaro Kendall Hanson, Director of Operations pa1 Hotel San Francisco. “Kungave kubhuroka nzvimbo yekudyira kana kuronga chiitiko chakasiyana panzvimbo yedu, data ratinounganidza pachikuva rinotibvumira kuendesa zviitiko zvemunhu zvinoita kuti vaenzi varambe vachidzoka. Iwo analytics akapihwa neSevenRooms haana kufananidzwa achienzaniswa nemamwe maCRM. Kugamuchira vaenzi kunogara kuchinyanya kukosha kwatiri, uye SevenRooms inotibatsira kugadzira zviitiko zvepamusoro zvemuenzi wese. "