FORT WORTH, Texas - American Airlines nhasi yakatanga hurongwa hutsva hwekukwira bhodhi hunochengetedza nguva yese yekukwira nekubvumira vatengi vari kufamba chiedza kuti vakwire kare. Vatengi vari kufamba nechinhu chimwe chete chekutakura chinokwana pasi pechigaro chiri pamberi pavo vachakokwa kuti vakwire Boka 2 risati rasvika.
Iyo itsva boarding process ndomumwe muenzaniso wekuti America iri kuzvivandudza sei nekuramba ichitsvaga nzira dzekugadzirisa maitirwo, kugadzira rwendo rwunoita uye rwunonakidza rwevatengi. Nekuita-nguva iri chinhu chakakosha pakuvimbika kwendege, miniti yega yega inochengetwa panguva yekukwira inobvumira American kusunda kumashure kubva kugedhi kare, zvichikonzera kubva uye kusvika panguva yakakodzera.
“Kune makasitoma, kuenda nenguva uye kusvika kwavanoenda nenguva chinhu chikuru mumanzwiro avanoita nezveruzivo rwavo rwese,” akadaro Carol Wright, Mutevedzeri weMutungamiriri weAmerica – Kuronga Kwevatengi. “Miyedzo yedu inoratidza kuti iyi nyowani yeboarding process ichavandudza kuvimbika kwedu uye nekuita-nguva, tichiva nyore uye kunakidza kune vatengi vedu. Ndiwo mumwe muenzaniso wevimbiso yedu yekuisa vatengi vedu pakati pezvese zvatinoita. "
Maitiro matsva ekukwira anotevera kuyedzwa kwakabudirira kwakaitwa kutanga kwegore rino paAmerican Airlines magedhi panhandare dzendege muAustin, Texas (AUS), Baltimore (BWI), Denver (DEN), Fort Lauderdale, Fla. (FLL), Kansas City, Mo. ( MCI), Minneapolis-St. Paul (MSP) uye Washington-Dulles (IAD).
Muedzo wakagamuchira mhinduro yakanaka kubva kuvatengi veAmerica, uye vamiririri vanofarira maitiro matsva nekuti inobvumira kukwira kwakapfava uye nekukurumidza kune wese munhu. American inotarisira kuona kudzikiswa kunocherechedzwa kweavhareji yenguva yekukwira pandege nehurongwa hutsva hwekukwira.
American inogara ichitsvaga nzira dzekuvandudza ruzivo rwevatengi. Zvimwe zvigadziriso zvichangoburwa zvakagadzirirwa kupa vatengi sarudzo dzakawanda pakufamba zvinosanganisira:
Kuwedzeredzwa kwemakiosks echizvarwa cheAmerica ane self-tag kugona kwemukwende wakatariswa, nekuchimbidza nzira yekutarisa.
Sarudzo nyowani dzemubhadharo nemakombi anosanganisira pekugara paunoda, kukurumidza kukwira uye kuchinja kwendege yezuva rimwe chete
Mamwe madoko emagetsi ari mubhodhi kubatsira vatengi kugara vakachaja uye vakabatana mukati merwendo rwavo
Mitemo yeAmerica yekutakura zvinhu inobvumira mutengi wega wega kuti atore pasina muripo chinhu chimwe chete chake chinokwana pasi pechigaro chiri pamberi pavo uye bhegi rimwe rinosangana neFAA-yakatemerwa kutakura-pakukura zvinodiwa kuti ikwane mukamuri yekuchengetera pamusoro. Nehurongwa hutsva hwekukwira, vatengi vanoshuvira kukwira pamberi peBoka 2 vanogona ghedhi-kutarisa bhegi ravo ravanotakura pasina muripo.
ZVOKUBVA MUNYAYA INO:
- With on-time performance being a key factor in the airline’s dependability rating, every minute saved during boarding allows American to push back from the gate earlier, resulting in a more timely departure and arrival.
- American’s baggage policy allows each customer to take onboard at no charge one personal item that will fit under the seat in front of them and one bag that meets the FAA-mandated carry-on size requirements to fit into the overhead storage compartment.
- The new boarding process is another example of how American is reinventing itself by continuously seeking out ways to streamline processes, creating a more efficient and enjoyable customer journey.
