European Hotel Managers Association yakapa humbowo hwakakwana hwesimba rayo paMusangano Mukuru uchangoitwa muSt. Moritz, vachitungamirirwa nemutungamiri wavo Johanna Fragano, General Manager weHotera Quirinale muRome. Musangano uyu wakarongwa nekomiti inotungamirwa naHans Wiedemann mumahotera maviri, Badrutt's Palace neKulm Hotel St. Moritz. Yakanga iri "girinhi" mazuva matatu, panguva iyo mahotera aimhanya zvachose pane imwe simba. Yaiva ratidziro yekuti kushanya kwakasimba kwakakosha sei kweEHMA, kwete nekuda kwekukosha kwayo kwemukati asiwo nekuda kwenhamba iri kuramba ichiwedzera ye "vatengi vegirinhi", vatengi vanofarira makambani anoremekedza zvakatipoteredza.
"Ndiri kufara zvikuru nekutora chikamu nechido kwenhengo dzedu paSt. Moritz, izvo zvakagadzira mamiriro ekunze ane simba rakanaka," akadaro Johanna Fragano, Mutungamiri weEHMA uye General Manager weHotera Quirinale muRome. Mibairo yatiri kuwana mukuparadzira hunhu hwedu - rugare pakati pevanhu, kuchengetedza nharaunda, kuchengetedza hunyanzvi hwedu - zvinopa humbowo hwakajeka hwekufarira kwenhengo dzedu muzvirongwa zvedu, kunyangwe munyika dzisina kunyatsomiririrwa, dzakadai. seRussia. Ndinotenda zvikuru vose vakapindura chikumbiro chedu.”
Mutambo, zvisikwa uye sinou ndiwo aive madingindira echiitiko ichi. Tichitora mukana wemamiriro ekunze eSt. Moritz, ayo akakomborera musangano nedenga regomo rebhuruu rakanaka uye sinou ine upfu pasi pezuva rechirimo, zvizhinji zvezviitwa zvakarongwa zvakaitika panze, nekupera kukuru kwemafireworks panzvimbo yakakwirira ye3000 metres. Iyo al fresco Welcome Cocktail yevanopfuura 400 vatori vechikamu yakatanga nekugamuchirwa kubva kumutungamiri weDare Rokuronga, mumiriri weSwitzerland Hans Wiedemann, uye kubva kuvakuru veguta uye Grigioni canton. Zuva rose rakatsaurirwa kumitambo yezvikwata inonakidza muchando. Manheru emufaro mukuru paBadrutt's Palace akapedzisa musangano uyu waivewo chiitiko chekupa mubairo we "Hotel Manager of the Year" kuAustrian Kurt Dohnal ane makore 51, CEO uye Executive Vice President weKessler Collection Europe.
Zviitwa zveEHMA zvinosanganisira zvikamu zvakasiyana, kugadzira kuwirirana uye kukurudzira hukama hwepedyo hwenyika. Nyamavhuvhu apfuura akaona rwendo rwekudzidza kuChina, rwakarongwa semugumisiro wekusangana neECHMEC (Europe China Hotel Management Experts Council, www.echmec.org), sangano risingabatsiri rakavakirwa muBrussels, rinozvipa semubatanidzwa pakati peEurope. uye China yeindasitiri yemahotera. Iyo EHMA inotsigirawo IIPT, International Institute for Peace kuburikidza neKushanya.
Musangano we35th General Meeting waivewo mukana wekukwazisa nhengo itsva makumi matatu nepfumbamwe. Huwandu hwenhengo 39, nemusanganiswa wakanaka wemahotera akazvimirira uye mahotera ari echeni huru dzepasirese. Kubatana kwakatambanudzirwa kunyika itsva dzisati dzavepo, dzakaita seRussia neFinland. Sangano rinoronga kuve nekuvapo kwakawedzera kupararira muEurope, uko parizvino kuvepo munyika makumi maviri nemasere.
Kudzidziswa padanho remaneja chinhu chakakosha uye mubatanidzwa unoshanda muchikamu ichi nezvikoro zvine mukurumbira zvepasi rose zvehotera uye zvekudya, zvakaita seÉcole Hôtelière muLausanne neCornell University muU.SA, iyo yakaronga ruzivo rwakadzama pamusangano weGeneral Meeting. . Vatauri vazhinji vakakosha vakatora chikamu mumaseminari, vachibata nenyaya dzinoverengeka dzinonakidza uye dzepamusoro: zvehupfumi, manejimendi ehotera, kushambadzira, tekinoroji, uye kuenzanisa kwemaketani emahotera nemahotera akazvimirira pasi pemaonero epasirese.
Misoro yakabatwa panguva yeZuva reYunivhesiti yakarongwa naChris Norton, Director weKushambadzira & Kukurukurirana kweÉcole Hôtelière muLausanne, ine chekuita nekudiwa kwemacheni nemahotera akazvimirira ekuwedzera kana kugadzira kukosha, aine mashopu matatu: yekutanga yaive pa e-kushambadzira. ine musoro wekuti "Kusvika mutengi" (inotungamirwa naProfessor Hilary Murphy), yechipiri paIT zano, "Kugadzira ruzivo rwemichina-yakavakirwa zano kune muenzi weramangwana" (inotungamirwa naProfessor Ian Millar), nepo musangano wechitatu waive pa "Chirongwa chinoiswa mukuita - Maturusi chaiwo ematambudziko chaiwo (akatungamirirwa naMapurofesa Demian Hodari, Hilary Murphy naIan Millar).
Mamiriro ehupfumi hwenyika inyaya inopisa kwazvo uye mamiriro ezvinhu aripo akatsanangurwa nenyanzvi yechokwadi, Dr. Sandro Merino, Musoro weWealth Management UBS, nepo World Economic Forum Report 2008 pamusoro penjodzi yenyika uye kukosha kwayo kune nyika. indasitiri yekugamuchira vaenzi yakaongororwa naJanice L. Schnabel, Marsh Inc. USA, & Martin Pfiffner, Kessler & Co, Zurich. Isu tese tinoda kuziva kuti ndeapi mafambiro epasirese ramangwana rakachengeterwa. Nick van Marken, Partner weDeloitte Touche, akaedza kupa dzimwe mhinduro.
Mahotera ekumhanya ndicho chingwa chemazuva ese chemamaneja emahotera, uye Martin Wiederkehr, Category Manager, TransGourmet Schweiz AG, akaratidza zvakanakira kushanda nemutengesi mumwe chete.
Panyaya yekushambadzira, mupiro waJürg Schmid, CEO weSwitzerland Tourism, wakabudirira zvikuru. Akapa mucherechedzo wakajeka wemazano akateedzerwa nesangano rekusimudzira kuitira kugadzira mhando, uye chinzvimbo uye kusimudzira kushanya muSwitzerland pamberi pekuchinja nekukurumidza mune zvinodiwa nevatengi. Kuvakwa uye kutonga kwekuvimbika kwemunhu, chishandiso chikuru mukuvaka mufananidzo wehotera uye kuvimbika kwevatengi, waive musoro wakataurwa naChristof Küng, EurEta, Küng Identità. Kune vatori vechikamu vemusangano, mutengi anonyanya kusanganisira "vafambi vepamusoro", vane tsika dzakakurukurwa naMargaret M. Ceres sezvaakapa migumisiro yeongororo yakaitwa neAmerican Express paPlatinum neCenturion vane kadhi.
Imwe nyaya iri padyo nemoyo wekutungamira kwemahotera tekinoroji, chikamu chiri mumamiriro ekukurumidza uye kuenderera mberi. "Makadhi ari patafura - kuchengetedzeka mukubhadhara kadhi rechikwereti" ndiyo yaive musoro wakatariswa naNiklaus Santschi, Musoro weKutengesa & Kushambadzira, Telekurs Multipay AG, uku Leo Brand, CEO weSwisscom Hospitality Services akataura nezve manejimendi emahotera uye ramangwana re. ruzivo tekinoroji muindasitiri yekugamuchira vaenzi. Zvinotarisirwa nevatengi zviri kuwedzera zuva nezuva uye Tim Jefferson, Managing Director weThe Human Chain, akatsanangura maitiro ekugadzirisa basa revatengi muchikamu chekugara.
Boka revamiriri venyanzvi, rinotungamirwa naRuud Reuland, General Director weÉcole Hôtelière muLausanne, vakakurukura nezvematambudziko nemikana yakatarisana nemacheni emahotera nemahotera akazvimirira. Pani iyi yaisanganisira: Innegrit Volkhardt, Managing Proprietor, Bayerischer Hof, Munich, Michael Gray, General Manager, Hyatt International Hotel The Churchill, London Reto Wittwer, Mutungamiri & CEO, Kempinski Hotels & Resorts Emanuel Berger, Executive Delegate weBhodi Victoria Jungfrau. Muunganidzwa Vic Jacob, General Manager, Suvretta House St. Moritz.
EHMA (European Hotel Managers' Association) isangano risingaite purofiti rinoumbwa nevatungamiriri vemahotera ane mukurumbira 4 uye 5 ane mukurumbira pasi rose uye akazvipira kuchengetedza mweya weushamwari uye tsika dzepamusoro mubhizinesi remahotera. Iyo EHMA ine nhoroondo inodzokera kumashure makore makumi matatu nemana, panguva iyo kushamwaridzana kwakakura zvakanyanya. Chokwadi, pakutanga yaingova nemaneja mashoma emahotera, nepo nhasi ine nhengo 450 munyika 28. Panyaya yenhamba sangano rinomiririra mahotera mazana matatu nemakumi matanhatu, makamuri zviuru makumi mapfumbamwe nezviviri, vashandi zviuru makumi manomwe nezviviri uye mutengo wepagore unosvika mabhiriyoni matanhatu emaeuro. Panyaya yemhando, iyo EHMA ndiyo yekutanga uye yekutanga mubatanidzwa weshamwari dzine chishuwo chakagovana chebasa ravo, avo vakazvipira kuchengetedza huwandu hwepamusoro hwehunyanzvi hwemunhu uye mukurumbira wezvivakwa zvavanomiririra. Chinangwa cheEHMA ndechekugadzira network, dunhu remazano, ruzivo, ruzivo, matambudziko uye mhedzisiro kuitira kuwedzera hunyanzvi hwechikamu. Nhume yenyika yeItaly uye Mutungamiriri iyezvino ndiJohanna Fragano, maneja mukuru weHotera Quirinale muRome.
