Kutangwa muna Chivabvu 2018, Crowne Plaza London - Albert Embankment ndiyo yekutanga hotera yakasarudzika kuvhurwa munzvimbo yeAlbert Embankment.
Iyi hotera itsva inonakidza inozviisa pamberi penzira itsva yekuita bhizinesi - ine dhizaini inotungamirwa, ine chekuita netsika uye tekinoroji-inogonesa mhinduro pamwoyo wehuzivi hwayo.
Pamwe chete nekudyara muhotera pachayo, muridzi aitawo chitsidzo chekuunza yakanakisa uye inopenya yeindasitiri yekugamuchira vaenzi. Chikwata chenyeredzi, chinotungamirwa naFabio Gallo, aimbove General Manager kuME London, chakazvipira kuita basa rinodziya uye rine hanya, ine imba inoyevedza uye yemazuva ano kure neruzivo rwepamba, kungave kwebhizinesi kana kutandara.
Vashandi vepamusoro-soro, mumwe nomumwe ane simba rakasimba uye rakasiyana-siyana muindasitiri, akaunzwa kuti hotera iyi itsva inofadza ibudirire. Vashandi vepahotera iyi vanoumbwa nenhengo dzechikwata dzinokosha dziri pasi apa.
utariri
Fabio Gallo, Mutungamiriri Mukuru
Akazvisimbisa munzvimbo yekutengeserana kumakambani anosanganisira Forte & Le Meridien, The Grosvenor House, uye The London Hilton paPark Lane. Kubva ipapo akaitisa, saGM, kuvhurwa kweThe Baglioni London. Akazoenderera mberi kuThe Cadogan, uko mumakore mashanu akawedzera purofiti katatu, akawedzera kuchengetwa kwevashandi uye akavandudza zvakanyanya masevhisi. Muna 2011 The Cadogan yakapihwa mubairo weBest UK Boutique Hotel paInternational Luxury Hotels Awards, pasi pehutungamiriri hwaFabio muuchapupu hwechokwadi hwehunyanzvi hwake.
Gallo akabva kuCadogan kuti atange ME London. Pasi pewachi yake, nzvimbo iyi yakahwina mibairo yakati wandei yeindasitiri inosanganisira "Best New Opening of the Year 2013", "Best Hotel Suite of the Year" uye "Overall Winner of Best Hotel of The Year 2013" paEuropean Hospitality Awards. Munguva yake paME London nzvimbo iyi yaiunza yakanakisa sevhisi mukati meiyo ME brand. Fabio akabva ajoina IHG kwaakashanda seGeneral Manager kuCrowne Plaza London - Guta uye kubva ipapo akabatana neCrowne Plaza London - Albert Embankment.
Ivan Drinkwater, Mutungamiriri weMari
Kare paSplendid Hospitality Group, apo Ivan aishanda seCluster Director of Finance yeConrad Hilton St James 'uye Hilton Bankside, Ivan akabatana neboka reCPL-AE pakupera kwe 2017. Munguva yakawanda yebasa rake Ivan akashanda ne Four Seasons Group. vachitora zvinzvimbo zvakasiyana mukati menzvimbo yeMari muLondon neHamphire.
David Gale, HR Director
David Gale, akabatana kubva kuHoliday Inn Kensington Forum. David akatanga ari Training Manager weForte Hotels uye akakurira mukati mekambani iyoyo, achitora zvinzvimbo zvepamusoro asati ajoinha IHG muna 2001. Kubva ipapo, akaita zvinzvimbo zvepamusoro pazvivakwa uye pamwero wedunhu. David anounza zvinoshamisa ruzivo nekudzidziswa uye kutora kuchikwata cheCPL-AE.
Commercial Team
Kirsten Cameron, Mutungamiriri weRevenue & Reservations
Kirsten akabatana nechikwata cheCPL-AE musi wa22 Ndira kubva kuThe Trafalgar St James kwaaive achishanda seDirector weRevenue. Kirsten ane hupfumi hweruzivo akamboshandira Radisson Edwardian Hotel Group neThistle Hotel Group. Kwemakore matanhatu, akange ari kuCrowne Plaza Docklands, asati ajoina The Trafalgar St James muna Chivabvu 2016. Munguva yebasa rake, Kirsten akasarudzwa kuti awane mibairo yakati wandei uye akasarudzwa se 'Revenue Manager weGore' pa2015 Hotel. Cateys pamwe nekudomerwa mubairo we'Special Achievement' paRBH awards muna 2014. Crowne Plaza Docklands Manager wegore ra2013. Vapfupi vakarongwa seRevenue Driving Employee paBDL awards 2011. Nominated for IHG Star Revenue Award 2011.
Ben Wilmot-Smith, Mutungamiriri Wekutengesa
Ben ane BSc Hons Degree kubva kuOxford Brookes University muHotera neRestaurant Management. Basa raBen rakatanga naHilton achishanda pakati peLondon ndokuzoenda kuchikwata chekutengesa chisati chavhurwa cheLondon Syon Park A Waldorf Astoria Hotel. Ichiteverwa nekujoinha mapoka makuru ehotera IHG uyezve kuMarriott kwaakashanda mukati meNational sales timu. Asati ajoina, aive Director weKutengesa kuHoliday Inn London Heathrow M4 Jct4.
Marco Orru', Mutevedzeri Mukuru Wekutengesa
Kujoinha CPL-AE timu kubva kuDiki Luxury Hotels dzeNyika, kwaaishanda seDirector weCorporate Global Sales EMEA. Marco ane dhigirii reMasters muPhilology - Mitauro yekune dzimwe nyika uye zvinyorwa (chiItalian, French, Chirungu, Spanish), nyanzvi muItari muTourism Marketing uye zvidzidzo zvezvemari uye akapa dhigirii rekubatana muHotera manejimendi (London - International Master). Marco akashandira Eurostars Hotels, yeStrand Palace Hotel uye kuME London, aine ruzivo rwakakura seAccount Director UK&I uye US Markets asati ajoinha Diki Luxury Hotels dzePasi rose kuti atore chinzvimbo chekutungamira mumusika wemakambani eEMEA.
Guest Services
Fabrizio Russo, Mutungamiriri weChikafu & Chinwiwa
Fabrizio akabatana neCPL-AE kubva kuThe Milestone Hotel, kwaakapedza makore mashanu apfuura ari Director weChikafu & Chinwiwa. Fabrizio akatanga basa rake sechef muCalabria ndokubva aenderera mberi kune chikamu. Munguva yebasa rake akashanda neRadisson Edwardian Hotels, achitora zvinzvimbo zvakasiyana munzvimbo dzeF&B kweanopfuura makore manomwe. Izvi zvisati zvaitika, aive Mutungamiriri uye Muridzi weresitorendi yake, Kiya, kwemakore mashanu asati atengesa resitorendi uye ajoinha Mercer Street Hotel seF&B Manager, asati atamira kuThe Milestone Hotel, kwaakazvisimbisa pamagumo ekupedzisira. musika wekupa basa.
Hannah Stettler, Mberi kweMutariri weImba
Hannah akabatana neCrowne Plaza London - Albert Embankment (CPL-AE) kubva kuTrafalgar St James kwaaive Front of House Manager. Hannah akatanga basa rake rekugamuchira vaeni kuTrafalgar Hilton seFront Office Supervisor, uye akazobatana neInterContinental Westminster vasati vavhurwa. Akaita basa rakakosha mukugadziriswazve kwenzvimbo muConrad London St James uye akakwidziridzwa kakawanda asati atamira kuTrafalgar St. James, uye zvino achitora chinzvimbo chitsva ichi kuCPL-AE.
Maike Landsberg, Executive Housekeeper
Maike akabatana nechikwata cheCPL-AE muna Ndira uye ane dhigirii reHotera Management kubva kuManagement School yeSouthern Wine Street muLudwigshafen - Germany. Akatanga basa rake paInterContinental Cologne kuGermany uye akashandawo kuGrand Hotel Schloss Bensberg, asati atamira kuLondon kunobatana neInterContinental Park Lane. Akazobatana nechikwata chePark Plaza County Hall, kwaakashanda semutevedzeri weMuchengeti Wemba. Asati ajoinha CPL-AE kubva ku Union Jack Club London, Maike akabata chinzvimbo che Executive Housekeeper paJumeirah Lowndes uye se Executive Housekeeper akashandawo pakuvhurwa kweThe Ampersand Hotel.
Dillon Lingard, Chief Engineer
Dillon akabatana neCPL-AE muna Ndira kubva kuPark Plaza Sherlock Holmes, kwaaityaira kugadzirisa kuzere kwenzvimbo yeBaker Street. Akavandudza hunyanzvi kuburikidza nenzvimbo dzePark Plaza Hotel Group kwaakabata zvinzvimbo zvakati wandei munzvimbo dzakasiyana dzekuchengetedza. Aivewo mutambi akakosha mukuvhurwa kwePark Plaza County Hall seMutevedzeri Mukuru Injiniya asati akwidziridzwa kuita Chief Engineer kuPark Plaza Victoria.
Fabio Gallo, General Manager wehotera itsva iyi akati nezvekutanga: "Tinofara kutungamira nzira sechikamu chepfungwa itsva yeCrowne Plaza, ichipa basa rekutanga uye rine hutsva kumufambi wemazuva ano webhizinesi."
Anoenderera mberi achiti, “Chakakosha kuendesa ruzivo rwemunhu uyu vanhu, vari shure kwayo. Takanyatso chengetedza boka revanhu vane tarenda, nyanzvi dzese kubva kune yese sevhisi uye indasitiri yekugamuchira vaeni, vane shungu uye kuzvipira pakuendesa masevhisi, ndicho chinhu chakakosha kufambisa budiriro yedu. "
