Heathrow inowedzera sevhisi kune vafambi vakaremara

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Huwandu hwevatakuri vanokumbira rubatsiro rwakakosha kuHeathrow huri kukwira kusvika pamazana masere muzana gore rega rega, nezvikumbiro zvinopfuura miriyoni imwe chete muna8 chete

Heathrow nhasi yakazivisa mamiriyoni emamiriyoni emapaundi ekudyara uye maturusi ekuvandudza ruzivo rwekufamba kwevafambi vakaremara uye zvirambidzo zvekufamba panhandare yendege.

Huwandu hwevatakuri vanokumbira rubatsiro rwakakosha kuHeathrow huri kukwira kusvika pa8% pagore, nezvikumbiro zvinopfuura miriyoni imwe chete muna 2017 chete - kupfuura chero imwe airport yeEurope. Zvichitevera mushumo weCivil Aviation Authority gore rino, Heathrow iri kutora matanho ekushandura basa rayo kune vafambi ava, ichitsigirwa nekudyara kwemamiriyoni makumi maviri nematatu emadhora muchibvumirano chakavandudzwa, chakakwidziridzwa nemumwe wayo werubatsiro, OmniServ.

Heathrow yakazivisa nhasi kuunzwa kweimwe lanyard ichabvumira vafambi vanoda rubatsiro rwakagadzirirwa uye rutsigiro kuti vazviratidze zvine hungwaru kuvashandi veHeathrow. Lanyard iyi chikamu chebasa rakatangwa paGatwick uye rakaitwa mune dzimwe nhandare dzendege muUK, uye rinotsigirwa nemasangano anotungamira eUK anosanganisira Alzheimer's Society, National Autistic Society uye Action on Hearing Loss. Vashandi verubatsiro rwakakosha, maofficial officer uye vamiriri vevafambi paHeathrow vakadzidzira kuziva lanyard kuti vakwanise kupa rumwe rubatsiro, kana kubvumidza vafambi vakapfeka nguva yakawanda kana nzvimbo sezvavanofamba vakazvimiririra panhandare yendege.

Zvakare nhasi, Heathrow yakazivisa dzimwe shanduko dzayakaita zvichitevera mhinduro yevatyairi, kusanganisira chiratidzo chitsva panhandare yendege chinoratidza chiratidzo chitsva cheUnited Nations chekuwanikwa. Kutanga mwedzi uno muTerminal 3, masaini erubatsiro akakosha achange ari ebhuruu akasarudzika, uye zviri nyore kuti vafambi vazive pavanenge vachitenderera nendege. Nhandare iyi yakasimudzirawo itsva painodiwa app iyo iri kushandiswa nevamiriri vevafambi uye vanopa rubatsiro kuHeathrow kuti vawane vakadzidziswa Mutauro Wemasaini weBritish pakuda kubatsira vafambi vari matsi vari kufamba.

Hurongwa hwezvirongwa hutsva hunotevera mhinduro dzevatyairi uye nhungamiro kubva kuboka rekuzivisa nezvevakaremara panhandare yendege. Vachitungamirwa nemumiriri wekodzero dzevakaremara Roberto Castiglioni, Boka reHeathrow Accessibility Advisory Group rakaumbwa kubatsira Heathrow kuendesa chiono chayo kuti ive indasitiri inotungamira maererano nekuwanikwa nekubatanidzwa. Chinangwa cheHAAG ndechekupa zano rakazvimirira uye rinovaka uye rinotariswa matambudziko uye kuunza maonero evatengi mukuita sarudzo uye kuronga kwaHeathrow. Nhandare yendege yakatambira boka iri, uye yakakoka vadzidzi veko kubva kuNescot koreji, ivo pachavo vachirarama nehurema, kunhandare yendege kuti vadzidze nezve kuvandudzwa kwakaitwa nendege.

Jonathan Coen, Director weVatengi Relations uye Sevhisi kuHeathrow akati:

“Chiono chaHeathrow ndechekuita rwendo rwese rwuve nani, kune wese mutyairi. Isu tinofanirwa kuita zvakawanda kana zvasvika kune yedu Special Assistance sevhisi uye tinovimba kuti mari neshanduko dzatiri kuzivisa nhasi dzichaenda kure mukubatsira vafambi vedu kunzwa kugamuchirwa zvakanyanya uye kurerukirwa pakufamba nepaairport yedu. Ticharamba tichishanda nevatinoshanda navo kuti tipe ruzivo rwuri nani uye mwero wepamusoro webasa wakafanira vafambi vedu. "

Roberto Castiglioni, Sachigaro weHeathrow Accessibility Advisory Group akati:

"Iri izuva rakanaka kune vafambi paHeathrow uye takadada kuve tiri chikamu chekuona kuti nhandare yendege inotora matanho akasimba ekuva nzvimbo inosvikika uye ine hushamwari kune vanhu vanorarama nehurema. Tine rimwe basa rekuita uye tinotarisira kushanda neHeathrow kuti tirambe tichivandudza nzendo dzevanhu vese. "

Gurukota rezvekutakurwa kwezvinhu, Paul Maynard, vakati:

“Ndinofara kuzvionera ndoga kuti Heathrow akavandudza sei ruzivo rwevakaremara kana kusafamba zvakanaka panhandare yendege uye kunzwa kuti vari kuramba vachiedza kuita zvakawanda.

“Zvakakosha kubvuma kuti havasi vese vakaremara vanoonekwa, ndokusaka gwaro reHurumende reAccessibility Action Plan riine zvisungo zvekusimudzira kuwaniswa kwevanorarama nezvirwere zvakaita sedementia neautism. Hurongwa hwedu hwekupedzisira, huchaburitswa gore rinouya, huchatarisa mhinduro kubvunzurudzo yedu yehurongwa hwekuita pamwe nemamwe mazano, seyandaona kuHeathrow nhasi. "

Antony Marke, Boka Managing Director weOmniServ, akati:

"OmniServ inofara kuwana mukana wekuenderera mberi nekushanda neHeathrow. Kusimbisa pano kunofanirwa kunge kuri paizwi rekuti 'vafambi' kwete pazita rePRM. Vese vafambi vanokodzera kubatwa neruremekedzo pavanenge vachifamba nemunhandare yendege, zvisinei nehunhu hwavo. Isu tanga tichishanda pamwe nemapoka anotungamira kodzero dzevakaremara kuona kuti kudzidziswa kwedu kunoenderana nekufunga kwazvino uye kuti tine hunyanzvi uye maturusi ekubatsira chero ani anowana airport kana kubhururuka netarisiro inotyisa, chero chikonzero. ”

ZVOKUBVA MUNYAYA INO:

  • “This is a great day for passengers at Heathrow and we were proud to have been a part of ensuring the airport takes concrete steps towards being a more accessible and friendly space for people living with disabling conditions.
  • We need to do more when it comes to our Special Assistance service and we hope the investments and changes we are announcing today will go a long way in helping our passengers feel more welcome and at ease when travelling through our airport.
  • Special assistance staff, security officers and passenger ambassadors at Heathrow have been trained to identify the lanyard so they can provide additional assistance, or allow passengers wearing it more time or space as they travel independently through the airport.

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Mukuru Wekugadzwa Mupepeti

Chief Assignment editor ndiOleg Siziakov

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