Hilton nhasi yazivisa mhedzisiro yemakwikwi emwedzi wese ekugadzirwa kweayo itsva AI chatbot katuni hunhu - chikamu chebhidhi yekupa "hupenyu" kune yayo ichangoburwa AI kasitoma sevhisi chatbot ine munhu ane hupenyu hupenyu avatar. Chinja Chen kubva ku DoubleTree naHilton Shiyan akatora mubairo wepamusoro, nepo Issa Li kubva kuWaldorf Astoria Shanghai paBund naVicky Li kubva kuHilton Chengdu vakatora yechipiri neyechitatu nzvimbo, zvichiteerana. Makwikwi, anga akavhurwa kune vese vashanyi uye maHilton Team Nhengo, akadhirowa zvakanyanya kubva muindastiri, iine 60 muzana yezvigadzirwa zvakaunzwa nevashanyi veHilton.
Chinja Chen, uyo anonyanya kugadzira graphic uye anofarira kupenda, akadaro achifara, "Ini ndaida kuturikira hushamwari hwekugamuchira vaeni nehunhu, hunofadza. Ndinovimba kuti 'Xiao Xi', anofarira zveupenyu nekufamba, anogona kupa vashanyi vedu neshamwari mufaro uye rutsigiro semunhu anokosha pakufamba. ”
Wendy Huang, Mutevedzeri Wemutungamiriri uye Commerce Director, Hilton Greater China neMongolia, vakati, "Dhizaini yekushambadzira inoshanda seimwe yenzira dzedu shanu dzakakosha muChina. Kuve yekutanga kambani yepasi rese yekugamuchira vaeni kuunza AI vatengi vatengi chatbot kuChina chiratidzo chakajeka chekuti isu takazvipira kune vedu vaenzi nemusika. Munguva yepashure-denda, vashanyi vanowedzera kuvimba nemasevhisi epamhepo uye zviwanikwa zvekusarudza nzvimbo dzekufamba uye zvigadzirwa kuti vagowana zvirinani zviitiko zvepamhepo. Vatengi vanonyanya kuvimba nezviremera zvine hunyanzvi kubva kumapuratifomu edhijitari, uye Xiao Xi akapihwa hupenyu panguva ino kuti agadzirise zvirevo zvakadaro achipa vashanyi vedu ruzivo rwepamhepo pakufamba. "
Akazvarwa muna Kukadzi 19, 2020, "Xiao Xi", Hilton wekutanga AI mutengi webasa chatbot, inopa nhengo dzeHilton Honors nevashanyi vese nechimbichimbi uye chakamiririra sosi-yekumira sosi yekufambisa mazano. Honours nhengo nevashanyi vanogona kubvunza Xiao Xi mibvunzo dzakasiyana-siyana dzine chekuita nekufamba senge ruzivo rwehotera, mamiriro ekunze, Hilton Honors kutarisa uye kusimudzira ruzivo. Xiao Xi anokwanisa kupa mamwe mazano pakufamba uye anotonakisa vaenzi mukati merwendo rwavo nekuramba vachipa mazano akangwara uye matipi kuburikidza nekudzidziswa kwakanyanya.
Kubva payakatangwa muna Kukadzi, Xiao Xi akapindura kune dzinopfuura zviuru makumi mashanu zvevatengi, ine 50,000 muzana kugutsikana kwevatengi chiyero, icho chinopfuura zvakanyanya avhareji mashandiro eakajairwa AI chatbot. Parizvino, Xiao Xi inowanikwa 94/24 kuburikidza neHilton China mobile apps - kusanganisira iOS, Android, uye WeChat Mini Chirongwa.
Sezvo ichitsvaga dhijitari yavo yekuvandudza nzira, Hilton akaramba akazvipira mukugadzira yakasarudzika online zviitiko zvevaenzi. Kuti vasangane nezvido zvavo zvinogara zvichichinja uye zvakasiyana, Hilton anga achitsvaga nzira dzakasiyana uye mapuratifomu ayo anogona kupa vashanyi ruzivo rwakakwana pamhepo. Hilton akatanga kushanda nemapuratifomu makuru eOTA kuChina kupa mamwe online vatengi mabasa mu2017; yakatanga chirongwa cheChinese Hilton Honors muna 2018; ndokuvhura iyo Hilton yemakambani chitoro paFliggy mu2019. Kuunzwa kweXiao Xi ikozvino kunopa yekuwedzera online chikuva chekupa yakasarudzika masevhisi kune vashanyi.
