Hauzivi kuti chii chaungave wakatadza. Muchokwadi, wanga uchiri pamusoro kubva kuzororo rako rinoshamisa kuenda kuDisney World svondo rapfuura, uye vana vako vanoziva kuti uri mumwe wevabereki vanoshamisa paPasi. Pakumhan'ara kwako, unonzwa kuti kurota kunotyisa kwakatangwa Hertz Rental Car.
Shoko rakabuda nezve Hertz achinyepera mazana evatengi sevanoba mota, zvichikonzera kusungwa, kupomerwa mhosva, uye nguva yejeri kune vamwe vatengi. Izvi zvakakonzera kirasi-chiito mhosva yakanangana naHertz. "Kunyanya, kupera kwemarekodhi eHertz kwakakonzera kukanganisa kwaisanganisira kusaratidza kuwedzeredzwa kwemakomputa, kusabvisa mishumo yemapurisa yemotokari dzanga dzanzi dzakabiwa, nekuzorojesa mota idzodzo, uye nekuregeredza kubatanidza mota dzakabiwa. mutengi (vatengi) asiri iwo," Hertz akaba mota kirasi chiitiko chakadaro. Chiito ichi chehutsinye chakakonzera kutaurwa kweUS $ 168 miriyoni kugadzirisa nevakabatwa naHertz.
Hertz akachengeta marekodhi asina kujeka ekuwedzerwa kwerendi, akatadza nemoyo wose kuferefeta humbavha asati adzizivisa, nekunyepedzera akati mota dzakabiwa dzavasingazive kuti dzakabiwa, mota dzakabiwa zvine hutsinye kunyangwe kambani yaive nadzo, uye hunhu hwakaipisisa, hunonzi. mukutongwa kwaitevera. Hertz akahaya mota dzaakange ataura panguva imwe chete kuti dzakabiwa kune vatengi vatsva, saka fungidzira kutyisa kuve akabatwa nehuipi hwaHertz. Mumwe angafunga kuti Hertz ane mari yekupisa, asina hanya nevatengi vayo.
Asi maiwe! Hertz inozivikanwa nekuda kwezvizhinji zvesarudzo dzayo dzakaipa.
Pakazopera Kubvumbi 2020, Hertz akange achishaya mubhadharo werese pazvikepe zvayo. Musi waChivabvu 18, Kathryn Marinello akasiya chigaro cheMutungamiriri weNyika. Mazuva mana gare gare, muna Chivabvu 22, kambani yakamhan'ara kubhuroka kweChitsauko 11, ichinyora US$18 bhiriyoni muchikwereti. Kunyangwe pamberi peCCIDID-19, chikwereti chaHertz chaive US$17 bhiriyoni. Nei Hertz akanga apinda muchikwereti kudaro? Nei Hertz asina kubhadhara mabhiri ayo? Kunyanya iwe kuramba kubhadhara zvikwereti zvako, mari yakawanda inowanikwa kuti vatungamiri vatsikidze.
Mwedzi mitanhatu mushure mekubhuroka kwayo, Hertz yakanyura zvekuti yakabvumidza mari inosvika US$2 bhiriyoni mukutenga kwemasheya. Senator Elizabeth Warren akashatirwa uye akatsiura Hertz nemakaro ekupa mubairo "vakuru, vashandi vekambani, uye vagovanisi vakuru." Saka mepu inotaridzika seizvi: 1) kubata vatengi, 2) usabhadhara mabhiri ako, uye 3) mubairo. vashandi vane mari yakawanda.
Timothy Noah akanyora mu “The New Republic” kuti zvakaita sei kurenda kubva kuHertz. Akanyora kuti, “Zvakanga zvakafanana nokupinda muimba yokubikira sopu yevasina pokugara: vashandi vashoma, vakashongedzwa neshavi, mitsetse mirefu, vatengi vasingafari. Mumwe mabharani akandiudza kuti nditore motokari yangu kune imwe hofisi iri kure nemakiromita mashoma ('Tora Uber'); chivako chairatidzika semaindasitiri chandakatumirwa chakanga chisina kana chikwangwani chairatidza wandakanga ndichiita bhizimisi naye. Mushandi wacho ega aiva pamusha uyu akati hazvina basa kuti ndarongerwa. Kwaive kusina mota."
Kuno muHonolulu, vatengi vanotaura kusabatwa zvakanaka kubva kuHertz:
Bridget D. anobva kuPhiladelphia, PA, akanyora paYelp kuti: “Gehena dzvene, ndotangira papi… Ndakatozorongedzera chikepe changu [rwendo] nekuti majabroni aya haapi ma$s egonzo nezvevatengi vavo. Vaive neZERO kukurumidza. "
Jason K. anobva kuBurleson, TX, akanyora paYelp kuti: ” Ah ini zvangu, ndaifunga kuti kurojeswa kwemotokari dzinotyisa chaive chinhu chekare asi kwete, Hertz @ the Hyatt Regency Waikiki anoisa “A” mune Zvinotyisa. Kuchengetedzwa kunoreva kushoma kwazvo, anopfuura maawa 1.25 mumutsara wekutora kwangu na11:00 am. Unreal. Ndiri kushandisa Turo nguva inotevera, nekuti Hertz Waikiki UNONYANYA!
Raymond G. wekuOntario, Canada, akanyora paYelp kuti: “Ndosaka ichinzi Hertz…zvinorwadza kuhaya mota kubva pano. … CS [Customer Service] nhamba ijee, haigone kuwana chero munhu. Vanhu vePOS havagone kukubatsira. Zvirinani kushandisa Uber kana kufamba. Unoridza zvidimbu, Hertz!
Kit W. anobva kuSan Jose, CA, akanyora paYelp: “F-&king nzvimbo yakaipisisa yekurenda! Vachakunyeperai! Havana kudonha pano! Iwe unofanirwa kuburuka kuairport kana imwe nzvimbo - iyo yavanochaja iwe $150! Tony murevi wenhema weBit*ka$s!
Handina chikonzero chekusatenda zvakaitika kwavari. Pandakarenda kubva kuHertz paKona Airport, Kurume 6, 2023, ndakamirira ingangoita awa imwe chete kuti nditore pikicha. Mushure mekufona kakawanda kuti nditumire shuttle, ndakasvika panhandare yendege ndichibva ndangoenda kuHertz President's Club lane kunotora K4151708893 yangu yekuroja. Iye ega munhu aishanda pakaunda, mupfanha anonzi Britt, akaramba kukudza chinzvimbo changu cheHertz President's Club. Ndakatozomira kweawa imwe chete asati agadzirisa zvinhu zvandairoja. Akatora vanhu vese vaive mumutsara usiri wechimiro pamberi pangu, kunyangwe avo vakasvika mushure mekunge ndauya. Pandakaona Britt achitora macustomers aiuya mumashure mangu ndakabva ndafonera Customer Service panharembozha yangu kuti nditaure maitiro ake. Akandipa tsvina yekuda kufona akati nditaure namaneja wake kana ndine chichemo. Pakanga pasina maneja wekuonekwa, kunyangwe mutsetse wakakura. Ndakazongoti ndichisvika pameeting yangu nguva dzaive dzatopera.
Paul Stone, Mutungamiriri uye Chief Operating Officer, "vakaenda" naHertz masvondo mashoma apfuura. Muhoro wake wepagore waive US$6,038,831. Stephen M. Scherr, mukuru wake, Sachigaro uye CEO, vanotambira muripo wepagore weUS$182,136,137. Aya manhamba anobva kuSalary.com. Zvinoita seneta Elizabeth Warren aive munzira chaiyo paakatsiura Hertz. Ko mamaneja ava vari kuitei kuti vawane mihoro yakakura kudaro? Tarisa vatengi vachibiridzirwa uye kusungwa zvenhema? Tarisa Hertz sezvo isingabhadhare mabhiri ayo? Kufuratira vatengi vanobhadhara mihoro yavo? Handina chokwadi, nekuti Stephen M. Scherr haana kupindura mushure mekunge ndaedza kumubata.
Anenge makore maviri apfuura, ndakanga ndiri muwiricheya yangu mubhazi reruzhinji rainanga kuKapiolani Park muWaikiki, Hawaii. Bhazi parakakona paHilton Hawaiian Village, motokari yaHertz yakakonzera kubonderana. Ndakakandwa mberi ndiri muwiricheya yangu ndikakuvara. Ndakaenda kuER uye ndakatevera kurapwa. Vakuru vakafunga kuti Hertz aive nemhosva, uye Hertz akabvuma mhosva. Semaitiro apfuura, anoratidzwa nezvikwereti zvavo zveUS$2 bhiriyoni, Hertz haabhadhare mabhiri angu ekurapwa kubva makore maviri apfuura. Ivo vanongove nemafungiro ekuti vanogona kubira varapi vangu, sekubira vanhu vasina mhosva mushure mekutaura mapurisa emanyepo edzimotokari dzinonzi dzakabiwa. Haisi chete kuti Hertz haana kubhadhara mabhiri angu ekurapa, inonzwa ine kodzero yekubira vanopa nekubhadhara iyo Medicare yakataurirana chiyero, kana icho chiri chidzikiso cheMedicare, kwete Hertz 'mutero. Zvakafanana nekuedza kubira kambani kuti ideredzerwe mauto kana munhu asina kumbobvira ari muchiuto.
Hertz akapa chikumbiro changu, 1M01M012238753, kumugadziri weSIS Alicia Dickerson, uyo akaratidza kuti ndiye aitungamirira musi wa22 Mbudzi 2022. Izvi zvakaitika gore rapfuura. Zvichakadaro, gore rapfuura ainyanya kundisvotesa. Tsaona iyi yakaitika muna Kukadzi 2022. Hapana pfungwa yekukurumidzira, sekutaura kwakaita vamwe. Kungava kubudirira kwake kukwevera izvi kunze kwemutemo wezvipimo saka ini pachangu ndinofanira kubhadhara mari yekurapa yakakonzerwa naHertz. Akagara kumashure akatarisa Medicare ichibhadhara mabhiri pasina kupindira uye nekukasira kudzorera Medicare, kana kubhadhara varapi vekurapa zvakananga. Sezvo vese varwere veMedicare vachiziva, Medicare inobhadhara makumi masere muzana emabhadharo echiremba, uye chirongwa cheMedicare Supplement chinobhadhara imwe 80%. Alicia Dickerson anoti haazive kubhadhara kweBlue Cross Blue Shield Medicare Supplement, saka anongorega kubhadhara chero mabhiri. Iko hakusi kusaziva, ndiko hunhu.
Blake Gober, murwi wemakore makumi matatu nematatu emuMarine, ari pakati peboka revatengi veHertz vakatarisana nemhosva zvichitevera kupomerwa kwembavha kubva kukambani yekurojesa mota. “Kupomera munhu asina mhosva nokutsvaka munhu asina mhosva, hazvina kunaka. Izvi zvinopesana nekururamisira, ”akadaro Gober. Vangani vakaremara vakaita Hertz zvisirizvo nekusabhadhara mabhiri ekurapa mushure mekunge Hertz awanikwa aine mhosva mukudhumhana? Inguva yekirasi-chiito zvakare here? Zviremera zvinofanirwa kusunga vatungamiriri veHertz nekugara vachiona kusarongeka uku kuchienderera mberi? Kuita kamwe chete kunonyadzisa. Kudzokorora hunhu hwakashata uhu hazviregererwi.
