The Lufthansa Kuramwa mabasa kwevashandi kuchakanganisa ndege kuenda kumaguta makuru gumi eUS kubva kuFrankfurt neMunich neChina neChishanu. Mishumo inoratidza kuti ndege dzeLufthansa kubva kuMunich kuenda kuLos Angeles neMiami dzichakanganisika, uye ndege kubva kuFrankfurt kuenda kuBoston, Chicago, Seattle, Houston, neDetroit dzakamiswawo pamazuva iwayo.
Makambani endege anogara achiramba zvichemo zvevatyairi zvekuripwa nekuda kwekuvhiringika uku nekutaura kuti kuramwa mabasa hakuna simba rendege, uye kuti vendege havana basa rekubhadhara. Nyanzvi dzekufamba nendege dzinoda kusimudzira ruzivo uye kudzokorora kuti kukanganisa kwendege kunokonzerwa nekuramwa kwevashandi vendege kunokodzera kunyangwe zvataurwa nendege. Zvichitsigirwa nechisarudzo chazvino kubva kuEuropean Court of Justice (ECJ), kuramwa mabasa kwevashandi vendege mhedzisiro yekuderera kwehukama pakati pevashandirwi nevashandi vemuindasitiri yendege. ECJ inovimbisa kuti vafambi vane chikwereti chemuripo pakurasikirwa kwavo panguva yekuramwa mabasa.
Kana ndege yako ikanzurwa nekuda kwekuramwa mabasa kwendege, chii chaunofanira kuita? Ndokumbirawo uwane kuparara kwekodzero dzako dzevatyairi vendege uye nhanho-ne-nhanho gwara rekupona kurohwa pazasi.
Maitiro ekupona Nendege Strike Mwaka
Vasati vasimuka kuenda kunhandare yendege, nyanzvi dzekufamba nendege dzinokurudzira zvikuru vafambi vendege kuti vazive kodzero dzavo pakuramwa mabasa.
1. Mirira ndege dzinoita. Kana vashandi vendege vakasarudza kuramwa basa, hazviwanzo kuti vatungamiriri venhandare vadzime ndege pakarepo. Kazhinji, kambani yendege icharamba ichiedza kuita kuti nendege dzishande nekutaurirana zvine hungwaru nemasangano evashandi kana kutobatanidza danho repamutemo kugadzirisa gakava iri. Semhedzisiro, vafambi vazhinji havazive kuti vochinjazve mafambiro avo kana kwete. Kana ndege yendege isingamise kukwira nendege mazuva gumi nemana isati yasimuka, zvingangodaro kuti ndege iyi iri kutsvaga nhaurirano nemubatanidzwa uye inogona kumirira kudzima nendege kusvika miniti yekupedzisira. Mumamiriro ezvinhu akadaro, vafambi havafanire kukanzura ndege yekutanga ndege isati yasimbisa kudzimiswa kwendege, nekuti ndege dzinogona kuramba kubhadhara mari dzosiiwa uye vanosiya vafambi vachibhadhara matikiti maviri pakupedzisira.
2. Ramba wakadzikama uye uzive kodzero dzako. Kusava nekwanisi yekuronga zviri mberi kunogona kukuita kuti unzwe kushaya zvekuita, asi ndosaka European Flight Compensation Regulation (EC261) iine hurongwa hwakazara hwekubhadhara kurasika kwevafambi. Chinhu chekutanga vafambi chavanofanira kuziva nezvekodzero yavo yekutarisira, pasi pezvavanogona kukumbira muripo wezvekudya, zvinwiwa, uye nhare mbiri dzemahara, maemail kana fax. Vafambi pavanosvika panhandare vakamirira kuziviswa kwekukanzurwa kwekuramwa, vanogona kukumbira kuti nhandare inopa avo kana kunonoka kuchisvika maawa maviri kuti vafambe nhambwe iri pasi pe1500km, maawa matatu nendege iri pakati pe1500 ne3500km, kana maawa mana ekubhururuka kupfuura 3500km. Izvo zvakare zvinokwanisika kuti vafambi vatenge zvekudya zvakaenzana nenguva yekumirira, uye vakumbire kudzorerwa kubva kunhandare yendege gare gare. Vapfuuri vanofanirwa kuchengeta ese mareti ekuti vadzorere kubhadharwa gare gare. Kana kambani yendege yangosimbisa kudzimiswa kwendege, vafambi vanogona kusarudza kubva pane zviito zvitatu: kudzoreredza, kudzorerazve kune inotevera ndege iripo, kana kudzorerazve kune imwe ndege inotevera. Kana iyo ndege ichangobva kurongwa ichida kuti vafambi vagare husiku panhandare, vafambi vanogona kukumbira kuti ndege inopa pekugara nekutakura kuenda nekunze mahara.
3. Tora muripo wakakodzera pakurasikirwa kwako. Zvinonyanya kukosha, mushure meese matambudziko aya, kana iwe waive uchienda kana kubva kuEU saka unogona kuve nekodzero yekukwira kumadhora mazana manomwe muripo - zvisinei kuti ndege inorega kukwira ndege nekudzosera tikiti, kana kupa imwe ndege yekumisikidza kune yekutanga kuenda. Chero bedzi kuri kukanzurwa kweminiti yekupedzisira kana kunonoka kwendege kwemaawa anodarika matatu, vafambi vanogona kutora muripo uyu kuwedzera kune zvimwe zvinhu zvinopihwa nendege panguva yekuramwa mabasa. Zvakare, ndege dzendege dzinowanzo ramba zvikumbiro zvevafambi zvemubhadharo nekupokana kuti ratidziro dziri pamusoro pesimba redzimhosva uye kuti ndege hadzisi mvumo yekubhadhara muripo. AirHelp inoda kusimudzira ruzivo rwakadzama uye nekudzokorora kuti, kukanganiswa kwendege kunokonzerwa nevashandi venhandare stereki zvechokwadi kunokodzera kunyangwe zvataurwa nendege. Ichitsigirwa nechisarudzo chazvino kubva kusangano repamusorosoro repamutemo muEuropean, European Court of Justice (ECJ), varatidziri vevashandi vendege mugumisiro wekudzikira kwehukama pakati pevashandisi veindasitiri nevashandi. Kunyangwe kana ratidziro iri mhuka yesango, iyo ECJ inovimbisa kuti vafambi vachiri kukweretwa muripo wekurasikirwa kwavo panguva yekuratidzira.
4. Rega vana mazvikokota vapindire. Mushure mekuramwa basa, unenge waneta zvakakwana nekungozvibata. Nekuda kweizvozvo, kune mamirioni emadhora ane chikwereti kuvatengi anosiiwa asina kutorwa muhomwe dzendege gore rega rega.
