Lufthansa Group inovandudza IT kudyidzana neAmadeus

Lufthansa Group inovandudza IT kudyidzana neAmadeus
Lufthansa Group inovandudza IT kudyidzana neAmadeus

Iyo Lufthansa Boka neAmadeus vakavandudza nekuwedzera kudyidzana kwavo kwenguva refu tekinoroji. 

Kuburikidza nechibvumirano ichi, Lufthansa, Austrian Airlines, Brussels Airlines, Swiss International Air Lines neAir Dolomiti, vacharamba vachivimba neAltéa Passenger Service System (PSS) - Amadeus 'airline IT system - kubata kuchengetwa, zvitoro, matikiti, kukanganisa manejimendi. panhandare yendege uye nekutonga kwekuenda kuitira kuti vagone kuendesa vakwiri vavo kunzvimbo dzavo zviri nyore sezvinobvira. 


Ruzhinji rwemasevhisi matsva anonakidza akagadzirirwa kushandura nzira iyo boka rendege rinoshandira vatengi varo - zvese online uye panhandare yendege - inosanganisirwa mumubatanidzwa. Kudyidzana kwakawedzerwa neAmadeus kunobatsira nzvimbo dzakaita seLufthansa Group mashandiro, kukanganisa manejimendi panhandare yendege, kutengesa, kutenga uye masevhisi endege. 

"Nechibvumirano ichi, hatisi kungosimbisa kubatana kwedu uye kuona kugadzikana kwekushanda, tinoisawo hwaro hwekusimudzira hunyanzvi uye kuwedzera digitalization munzvimbo dzakasiyana dzebhizinesi," anodaro Dr. Roland Schütz, Executive Vice President Information Management uye Chief Information Officer. Lufthansa Group.

Amadeus 'platform zano inoperekedza iyi yakawedzera tekinoroji kudyidzana. Iyo Amadeus Airline Platform inopa ndege nehunyanzvi uye nemikana yakakura yekubatana nevanotanga-up uye vanobatana navo kugadzira, kuyedza uye kupfupisa kutenderera kutenderera.  

"Chibvumirano chakawedzerwa ichi chiratidzo chekudyidzana kwenguva refu kwatinako neLufthansa Group," anodaro Julia Sattel, Mutungamiriri, Airlines, Amadeus. "Tekinoroji yedu inotungamira indasitiri ichange ichitsigira Lufthansa Boka kuzadzisa zvinangwa zvebhizinesi kubva pakutenga kuenda kumabasa, zvichibvumira Lufthansa Boka kuti riunze zvakafanana zvemhando yepamusoro yekutengesa uye ruzivo rwevatyairi mundege dzakasiyana."

E-Commerce

Kubudikidza nekudyidzana kwakawedzerwa, Amadeus e-Retail icharamba ichigonesa webhusaiti yeLufthansa, uye Lufthansa Group inodawo kushanda pamwe neAmadeus kugadzira ruzivo rwakavandudzwa rwepamhepo pamhando dzayo dzese. Iine Amadeus 'itsva Digital Experience Suite uye Instant Search tekinoroji, Lufthansa Boka richakwanisa kukwirisa vatengi vayo ruzivo rwemushandisi - sekushandura mushandisi interface pane yayo yedhijitari yekubata uye kuyerera kwebhuku, kana nekuvaka mapeji matsva ekumhara kuti akurudzirwe uye traffic kutora, nepo ichisimudzira Amadeus yakavhurika yekuvaka yekubatanidza yechitatu-bato modules.

Amadeus tekinoroji, yakadai seFlex Pricer, zvakare inoramba ichitsigira Lufthansa Boka mune dzimwe nzvimbo dzekutenga - tekinoroji iyi inobvumira Lufthansa Group kuratidza mari dzese dzendege munzira dzese, ichigadzira mikana yekukwira nekukurumidza sezvo vafambi vanogona kuona mutengo uye kubatsirwa kwekusimudzira kune a. kirasi yekubhadhara yakakwira chero ipi zvayo ndege.

Imwe bhenefiti yenguva pfupi yevafambi ndeyekuti ndege dzeLufthansa Group dziri kubatanidza masevhisi ekubhadhara neAmadeus kumawebhusaiti avo kuitira kuti vape vafambi chiitiko chimwe chete uye chinoenderana mubhadharo pane ese mawebhusaiti eLufthansa Group.

Panhandare yendege

Vafambi veLufthansa Group vanozobatsirwa kubva kuAmadeus 'airport uye kukanganisa manejimendi tekinoroji.

Muenzaniso uri kuburikidza neAmadeus ACUS Mobile, iyo inobvumira ndege dzeLufthansa Boka kuti dzitarise uye dzigadzirise vafambi vari kure kana chero pachiteshi chenhare chakatenderedza nhandare yendege, zvisineyi nezvivakwa zveairport zviripo. Uku kuwedzera kuchinjika uye kufamba kunobvumira Lufthansa Boka kuti ipe premium sevhisi kune vatengi vayo kwese kwainosvika, sepanzvimbo dziri kure kana mwaka nendege seBGI (Barbados); uye zvakare inonatsa mafambiro evafambi uye kuderedza mitsetse panhandare dzendege dzinobatikana. Lufthansa Group neAmadeus vakashandisa nzvimbo dzinopfuura makumi mashanu dzeACUS Mobile kutenderera pasirese kusvika parizvino, munhandare dzendege gumi nenhatu.

Tekinoroji yeAmadeus ichaenderera mberi nekutsigira Lufthansa Boka munzvimbo dzakadai sekudzoreredza otomatiki kwevafambi kana kunonoka, uye kubhadhara kuri nyore kwevanobatsiridza padhesiki rekutarisa nhandare.

Kudyidzana kwakawedzerwa

Chinhu chakakosha chemubatanidzwa mutsva uyu ndechekuti Boka reLufthansa rava nekondirakiti imwe chete, kuitira kuti vendege vatore uye vasarudze kubva kumenu yemhinduro izvo zvinonyatsoenderana nezvavanoda. Chibvumirano chitsva chinopa hunyoro kune ese ndege muboka, achivabvumira kuti vagone kuita hunyanzvi hutsva pavanenge vachida.

Kurudzi rweLufthansa Group, chibvumirano chitsva chenguva refu ichi chichaitawo kuti kubatanidzwa kwendege muboka, kuve nechokwadi chekuenderana uye chemhando yepamusoro ruzivo rwevafambi kune vese vanofamba, zvisinei kuti ndeipi yavanobhururuka nayo. 

Eurowings icharamba ichivimba neNew Skies PSS inopihwa naNavitaire, kambani yeAmadeus, pasi pechibvumirano chakasiyana.

ZVOKUBVA MUNYAYA INO:

  • Through this agreement, Lufthansa, Austrian Airlines, Brussels Airlines, Swiss International Air Lines and Air Dolomiti, will continue to rely on the Altéa Passenger Service System (PSS) — Amadeus' airline IT system — to manage reservation, inventory, ticketing, disruption management at the airport and departure control so that they can get their passengers to their destinations as smoothly as possible.
  • Amadeus tekinoroji, yakadai seFlex Pricer, zvakare inoramba ichitsigira Lufthansa Boka mune dzimwe nzvimbo dzekutenga - tekinoroji iyi inobvumira Lufthansa Group kuratidza mari dzese dzendege munzira dzese, ichigadzira mikana yekukwira nekukurumidza sezvo vafambi vanogona kuona mutengo uye kubatsirwa kwekusimudzira kune a. kirasi yekubhadhara yakakwira chero ipi zvayo ndege.
  • With Amadeus' new Digital Experience Suite and Instant Search technology, Lufthansa Group will be able to optimize its customers' user experience – such as by changing the user interface on its digital touchpoints and the booking flow, or by building new landing pages for inspiration and traffic acquisition, while leveraging Amadeus open architecture to integrate third-party modules.

<

Nezvomunyori

Mukuru Wekugadzwa Mupepeti

Chief Assignment editor ndiOleg Siziakov

Govera ku...