Lufthansa Group yakaita shanduko kuchikwata chayo che manejimendi, Heike Birlenbach akagadzwa seMutungamiriri mutsva weCommercial Officer (CCO) weSwitzerland International Air Lines (SWISS). Tamur Goudarzi Pour, iyo yapfuura CCO yeSWISS, iye zvino achatarisira Zvakaitika Mutengi mukati me Lufthansa Boka. Pamusoro pezvo, Pour ichatungamira boka richangotangwa rebasa rakanangana nekusimudzira kugadzikana kwekushanda, kubata nguva, basa revatengi, kutaurirana kwevatengi, uye maitiro ekutakura panosvika 2024.
Heike Birlenbach achatanga kushanda seChief Commercial Officer (CCO) kuSWISS muna Ndira 1, 2024.
Aive munhu aizivisa hurongwa hwekuzivikanwa kumeso kuLufthansa muBerlin muna Chivabvu gore rino.
Kubva 2021, anga achitarisira Mutengi Zvakaitika kune ndege dzeBoka. Izvi zvisati zvaitika, aive nechinzvimbo cheCCO kuLufthansa Airlines, kwaaive aine basa rekutengesa munhandare dzendege. Heike Birlenbach akabatana neLufthansa muna 1990 uye kubvira ipapo akabata mabasa akasiyana ekutonga ane chekuita nekutengesa nekusimudzira zvigadzirwa muLondon, Amsterdam, Milan, Munich, neFrankfurt. Akawana dhigirii reMaster of Management kubva kuMcGill University kuMontreal, Canada.
Tamur Goudarzi Pour achatora basa rekutungamira chikamu cheLufthansa Boka reCustomer Experience kutanga Ndira 1, 2024. Achatorawo basa reboka rekambani rakazvipira kusimudzira kugutsikana kwevatengi mugore rinouya. Nzvimbo dzekugadzikana kwekushanda uye kudyidzana kwevatengi kunogashira kutariswa kwakanyanya, nechinangwa chekubatanidza zvirongwa zvakasiyana uye kuita matanho ekuvandudza zvinopihwa nemasevhisi. Aimboshanda seCCO yeSWISS kubvira 2019, Tamur Goudarzi Pour anounza hupfumi hweruzivo, akabata zvinzvimbo zvekutengesa mudunhu reThe Americas uye Middle East & Africa dunhu munguva yakapfuura. Akabatana neLufthansa Group muna 2000 uye ane Master of Philosophy muInternational Relations kubva kuYunivhesiti yeCambridge.
Christina Foerster, Nhengo yeDare Repamusoro re Lufthansa Group, inoti: “Ndinoda kutenda Heike Birlenbach nokushandira pamwe kwake kunoshamisa. Munguva dzakaoma, akaita basa rakakosha mukugadzira budiriro yechigadzirwa uye kupa kune vaenzi vedu. Ndinotarisira kushanda naTamur Goudarzi Pour mune ramangwana. Nehunyanzvi hwake hukuru uye makore mazhinji eruzivo munzvimbo dzekutengesa uye neruzivo rwake rwakadzama rwezvinodiwa nevatengi vedu, achasimudzira zvine mutsindo chigadzirwa, mhando, uye nhanho dzekutanga dzeLufthansa Group Airlines. "
Dieter Vranckx, CEO weSWISS, inoti: “Ndinoda kutenda Tamur Goudarzi Pour nokuzvipira kwake kukuru kuSWISS. Mushure memakore akaoma eCovid, akaita basa rakakura mukukurumidza kupora kweSWISS kubva mudambudziko uye kubuda kwayo seimwe yendege dzinopa mari muEurope. Ndiri kufara kugamuchira Heike Birlenbach, nyanzvi yezvekufamba nendege, ari muchikepe kuSWISS. Nehunyanzvi hwake hwakakura, kunyanya munzvimbo dzekutengesa, anokodzera timu yedu, pachedu uye nehunyanzvi. "
