CHICAGO, Ill. - United Continental Holdings, Inc. nhasi yakazarura nhevedzano yekuchinja kuti ipe ruzivo rwakafanana rwekufamba kune vatengi paUnited Airlines uye Continental Airlines, zvichiratidza chimwe chiitiko mukubatanidzwa kwevatakuri vaviri. Shanduko idzi - dzakawanda dzakatanga kuUnited's hub kuChicago O'Hare International Airport - dzichatanga panhandare dzendege panhandare dzendege dzepasi rose mumwedzi yakati wandei inotevera.
United neContinental inoramba ichifambira mberi zvakanyanya pakushanda semutakuri mumwe chete. UAL iri munzira yekuwana chitupa chimwe chekushanda chekushanda kwakabatanidzwa kubva kuFederal Aviation Administration muchikamu chechina cha2011 uye kutamira kune imwe chete yekuchengetera system mukota yekutanga ya2012.
"Kurongeka kwemaitirwo enhandare dzendege, kunyanya kune vatengi vedu vanovimbika, uye kuvandudzwa kwemaitiro edu panhandare yendege yekumusha kwedu zviratidzo zvitsva zvinooneka zvekubudirira kwekubatana kweUnited neContinental," akadaro Jeff Smisek, mutungamiri weUnited uye mukuru mukuru. "Tiri kufambira mberi zvakanyanya apo tiri kugadzira ndege inotungamira pasi rose, uye vatengi vari kuwana zvimwe zvezvikomborero izvi pavanenge vachifamba."
Dzimwe shanduko dzinoonekwa nevatengi nhasi ndeidzi:
Zvimwe zvisingakwanisi-seamless self-service masimba - United neContinental inoenderera mberi nekubatanidza maitiro ekuzvibatsira kuti ape vatengi zvavanoda pavanotanga kuonana nevendege. Vatakuri vakaunza maturusi matsva uye mashandiro eunited.com uye continental.com, zvichibvumira vatengi kuti vatengere ndege, vawane migove yezvigaro uye vatarise mamiriro endege pane chero webhusaiti kana vachifamba paUnited kana Continental. Panhandare dzendege dzeUnited neContinental, kusanganisira maguta eChicago, New York/Newark, Houston neSan Francisco, vatengi vanogona ikozvino kutarisa uye kudhinda mapassage ekukwira nendege chero yendege vachishandisa chero United- kana Continental-operated self-service cheki. -mu kiosk.
Nyowani "Premier Access" nhandare dzendege masevhisi - Vatakuri vakaunza Premier Access nhasi, pasuru nyowani yemasevhisi epanhandare yendege, anosanganisira akatarwa ekutarisa macounter, kuchengetedzwa kwekutanga, "kumberi kwemutsara" kukwira kuburikidza neakakosha Premier Access nzira uye kutakura mitoro yekutanga. , yeelite-level anowanzo flyer uye premium-cabin vatengi. Premier Access re-branding ichabuda kuburikidza nehurongwa mumwedzi yakati wandei inotevera. Kusvikira nhandare dzendege dzave nemazita patsva, vepamusoro-soro vanowanzo bhururuka uye vatengi vari kufamba muKutanga, Bhizinesi neBusinessFirst makabhini vanokwanisa kuwana United's premium airport services uye Continental's EliteAccess mabhenefiti.
New Mileage Plus uye OnePass maficha uye mabhenefiti - Nhengo dzine mamaira muzvirongwa zvese izvozvi dzinogona kubatanidza maakaundi adzo uye kusanganisa mamaira kuitira kuti dziwane mibairo nekukurumidza. Nhengo dzinogona zvakare kuona mamaira avo marenji, eelite chinzvimbo nhanho uye epamusoro anokodzera mamaira uye zvikamu zvakawanwa padivi padivi pane imwe skrini. Pamusoro pezvo, nhengo dzepamusoro dzezvirongwa zvese zvino zvakare dzine kukosha kwekuwana foni pakufonera chero ndege.
Inopindirana nendege ruzivo - United uye Continental yakabatana yekutarisa-mukati uye yekukwira maitiro kune ese maviri anotakura. Ndege dzakagadzira nguva shoma shoma yekupinda uye yekukwira ndege dzese dzepamba nedzekunze uye nzira dzekukwira dzakabatana kune vese vatakuri kuti vabatanidze kukurumidza kukwira kwevarwi vakapfeka yunifomu, Chekutanga, Bhizinesi neBusinessFirst vatengi, vepamusoro-nhanho vanowanzobhururuka uye mhuri dzine vana vari pasi. makore mana. Pamusoro pezvo, nzvimbo dzevatakuri dzenhandare dzendege zvino dzinopa nhengo dzemahara Wi-Fi uye sarudzo dzakafanana dzechinwiwa, kusanganisira doro remahara, mweya uye imba tsvuku newaini chena.
Nyowani "Sarudzo Menyu" mundege - Mundege dzinopa chikafu uye tudyira tunotengeswa, United neContinental yakaunza itsva "Sarudzo Menu" inflight yekudya uye snack sevhisi, kusanganisira yekuAsia noodle salad, yekuThai yekuputira huku uye Classic, Tapas uye Savory snack- bhokisi sarudzo, zvese pamitengo yakafanana. Pamusoro pezvo, makambani endege ari mushishi rekugadzirisa zvirongwa zvavo zvezvinwiwa zvepa-board, zvinosanganisira zvinwiwa, doro, mweya uye kofi. Pakupera kwezhizha, ndege dzese dzichange dzichishandisa kofi imwe chete - musanganiswa mutsva unonaka - uye kusarudzwa kwedoro mundege dzepamba kunosanganisira Heineken, Budweiser uye Miller Lite.
Mitemo nemaitiro akaenzanirana -Ndege dzakaenderana neakakosha maratidziro evatengi uye mubhadharo kupa kuenderana kune vatengi vanofamba nevatakuri vese, kusanganisira shanduko yezuva rimwe chete endege, zvikumbiro zvekumirira, kubata kusingaenderane, kugamuchirwa kwemhuka dzemukati uye kubhadharisa mamwe masevhisi.
Chiratidzo chitsva chenhandare yendege uye kudhindwa patsva - Kutanga neChicago O'Hare International Airport, United neContinental zvichashandura zvachose nzvimbo dzekutarisa nedzekukwirwa nendege ine zvikwangwani zvitsva zvepanhandare yendege zvinoratidza chiratidzo chitsva cheUnited. Kambani iyi iri kuratidzazve nhandare dzendege pasi rese muzvikamu mumwedzi yakati wandei inotevera, kutanga nendege mumaguta ayo. Vatengi vacharamba vachiwana ruzivo rwunodiwa nezve mushandisi wendege dzavo pasi peichi chiratidzo.
Single chiteshi musocial media - United neContinental zvino batana nevateveri kuburikidza ne Twitter mubato @United uye itsva Facebook peji.
Kubva pakavharwa mubatanidzwa musi waGumiguru 1, 2010, kambani yakafambira mberi ichibatanidza vatakuri vaviri. Zvakaitwa nekambani iyi zvinosanganisira:
Co-locating check-in, tikiti counter uye zvivakwa zvegedhi panhandare dzendege makumi mana pasi rese, kana chingangoita chikamu chimwe muzvitatu chenhandare dzendege dzinoshandiswa neUnited neContinental pamwe chete.
Kupendazve 520 ndege, kana ingangoita 40 muzana yezvikepe zvakasanganiswa zvekambani, mune itsva United livery.
Kuchengeta United's Economy Plus zvigaro uye kuzviwedzera kune Continental ndege kutanga muna 2012.
Kuburitsa mushandirapamwe mutsva wekushambadzira panhandare dzendege, kuburikidza nekutaurirana nevatengi uye mune mamwe midhiya.
Kuunza chitarisiko chitsva kumagazini inflight, Hemispheres, yakapihwa vatengi pandege dzese dzeUnited neContinental.
Kusarudza yakakosha tekinoroji mapuratifomu uye maitiro.
Kuunza zvirongwa zvevashandi zvakati wandei, zvinosanganisira kurudziro yenguva, kuenda kwakaringana, kugovana purofiti uye zvirongwa zvekupfuura-kufamba, kuve nechokwadi chekuti vashandi vanogovana mukubudirira kwavanobatsira kugadzira sezvo United itsva inotanga kuvaka tsika yeKushanda Pamwe Chete.
ZVOKUBVA MUNYAYA INO:
- UAL is on track to achieve a single operating certificate for combined operations from the Federal Aviation Administration in the fourth quarter of 2011 and to migrate to a single reservation system in the first quarter of 2012.
- today unveiled a series of changes to provide a more consistent travel experience for customers on United Airlines and Continental Airlines, marking another milestone in the integration of the two carriers.
- The airlines established consistent minimum check-in and boarding times for both domestic and international flights and aligned boarding procedures across both carriers to include early boarding for uniformed military personnel, First, Business and BusinessFirst customers, elite-level frequent flyers and families with children under the age of four.
