Kutyorwa kukuru kwedatabase zvakataurwa neMarriott Hotels uye Resorts parudzi rwavo rweStarwood muna Mbudzi 30. Panguva iyi, maitiro eMarriott Security anga ari mucherechedzo wepasi rose zvichikonzera zviito zvakasiyana-siyana zvepamutemo uye zveutsotsi zvakatorwa nezviremera pasi rose zvichipesana nehotera huru kwazvo pasi rose. A PR anotyisa anga achiitika kuna Marriott zvichikonzera kuita kuti brand isataure mukudzivisa mhinduro kune vezvenhau.
Nhasi Marriott akazivisa vese vangango batwa uye vashanyi vehotera nezve mhosva iyi yeyavanodaidza kuti "chiitiko chekuchengetedza". Iyo email inotsanangura kune vangangove vakapara mhosva, vatengi veMarriott vane rekodhi muStarwood Hotels uye Resort network:
Musi wa8 Gunyana 2018, Marriott akagamuchira yambiro kubva kune chemukati chekuchengetedza chishandiso nezve kuyedza kuwana iyo Starwood vashanyi dhatabhesi. Marriott akakurumidza kubata nyanzvi dzezvekuchengetedza kuti dzibatsire kuona zvakaitika. Marriott akadzidza panguva yekuferefeta kuti pakanga pasina mvumo yekusvika kune network yeStarwood kubvira 2014. Marriott achangobva kuona kuti bato risingabvumirwe rakakopa uye rakanyora ruzivo, uye rakatora matanho ekuribvisa. Musi waMbudzi 19, 2018, Marriott akakwanisa kunyora pasi ruzivo uye akaona kuti zvaivemo zvaibva kuStarwood guest reservation database.
Marriott haasati apedza kuzivisa ruzivo rwakapetwa mudhatabhesi, asi anotenda kuti ine ruzivo rwevaenzi vanosvika 500 miriyoni vakachengeta panzvimbo yeStarwood. Kune angangoita 327 miriyoni yevaenzi ava, ruzivo runosanganisira kumwe kusanganiswa kwezita, kero yetsamba, nhamba yefoni, email kero, nhamba yepasipoti, Starwood Preferred Guest ("SPG") account ruzivo, zuva rekuzvarwa, murume kana mukadzi, kusvika uye ruzivo rwekuenda, zuva rekuchengetedza, uye zvido zvekutaurirana. Kune vamwe, ruzivo urwu runosanganisirawo nhamba dzemakadhi ekubhadhara uye mazuva ekupera kwekadhi rekubhadhara, asi nhamba dzekadhi rekubhadhara dzakavharirwa pachishandiswa Advanced Encryption Standard encryption (AES-128). Pane zvinhu zviviri zvinodiwa kuti utsikise nhamba dzemakadhi ekubhadhara, uye panguva ino, Marriott haana kukwanisa kubvisa mukana wekuti zvese zvakatorwa. Kune vaenzi vakasara, ruzivo rwaingogumira kuzita uye dzimwe nguva mamwe data senge kero yekutumira, email kero, kana rumwe ruzivo.
Marriott akashuma chiitiko ichi kune vezvemitemo uye anoenderera mberi nekutsigira kuferefeta kwavo. Iyo kambani iri kuzivisawo zviremera zvekutonga.
Marriott anodemba zvikuru chiitiko ichi chakaitika. Kubva pakutanga, takafamba nekukurumidza kuti titore chiitiko uye kuita ongororo yakakwana tichibatsirwa nenyanzvi dzekuchengetedza. Marriott ari kushanda nesimba kuona kuti vashanyi vedu vane mhinduro kumibvunzo nezve ruzivo rwavo newebhusaiti yakazvitsaurira uye nzvimbo yekufona. Tiri kutsigira kuedza kwemutemo uye kushanda nevanotungamira kuchengetedzwa kwenyanzvi kuti tivandudze. Marriott ari kupawo zviwanikwa zvinodiwa kuti abvise Starwood masisitimu uye nekumhanyisa iyo inoenderera mberi kuchengetedza kuchengetedza kunetiweki yedu.
Marriott atora matanho anotevera kuti akubatsire kutarisa nekuchengetedza ruzivo rwako:
Yakatsaurirwa Call Center
Marriott akagadzira nzvimbo yakatsaurirwa yekufona kupindura mibvunzo yaungave unayo nezve chiitiko ichi. Nzvimbo yekufona inowanikwa mumitauro yakawanda. Yedu yakatsaurirwa nharembozha inogona kuwana vhoriyamu yepamusoro pekutanga, uye tinotenda moyo murefu wako. Ndokumbira utarise info.starwoodhotels.com kune chero zvigadziriso kune yedu call centre yekufona ruzivo. Nharembozha dzenharembozha dzinoti:
nyika | Phone | nguva & mazuva | ||
Ositireriya | 1-800-270-917 | 24 Hours | Mon - Zuva | |
Ositiriya | 0800-281462 | 0900 - 2100 CET | Mon - Zuva | |
Bherujiyamu | 0800-708-43 | 0900 - 2100 CET | Mon - Zuva | |
Bhuraziri | 0-800-724-8312 | 0900 - 2100 Brasilia ST | Mon - Zuva | |
Kanadha | 877-273-9481 | 0900-2100 EST | Mon - Zuva | |
China | 4001839188 | 0900 - 1800 China ST | Mon - Zuva | |
China | + 86 20 38157000 | 0900 - 1800 China ST | Mon - Zuva | |
Furanzi | 0805-080216 | 0900 - 2100 CET | Mon - Zuva | |
Jerimani | 0800-180-1978 | 0900 - 2100 CET | Mon - Zuva | |
India | 000-800-050-1531 | 24 Hours | Mon - Zuva | |
Itari | 800-728-023 | 0900 - 2100 CET | Mon - Zuva | |
Japani | 0120901011 | 0900 - 1800 Japan ST | Mon - Fri | |
Japani | + 81 3 5423 6539 | 0900 - 1800 Japan ST | Mon - Fri | |
Nyuzirendi | 0800-359805 | 24 Hours | Mon - Zuva | |
Mekisiko | 01-800-099-0742 | 0900 - 2100 EST | Mon - Zuva | |
Rashiya | 8-800-100-6925 | 0900 - 2100 Moscow | Mon - Zuva | |
Singapowo | 800-492-2405 | 24 Hours | Mon - Zuva | |
Chammhembe Koria | 007988171758 | 0900 - 1800 Korea ST | Mon - Fri | |
Chammhembe Koria | + 81 3 4334 2202 | 0900 - 1800 Korea ST | Mon - Fri | |
Speini | 900-905407 | 0900 - 2100 CET | Mon - Zuva | |
Siwizarendi | 0800-561-876 | 0900 - 2100 CET | Mon - Zuva | |
Mubatanidzwa Arabhu Emeretsi | 8000-3201-34 | 0900 - 2100 Gulf | Mon - Zuva | |
UK | 0-808-189-1065 | 0800 - 2000 GMT | Mon - Zuva | |
USA | 877-273-9481 | 0900 - 2100 EST | Mon - Zuva |
Marriott akatanga kutumira maemail nguva zhinji muna Mbudzi 30, 2018 kune vashanyi vakakanganisika vane kero dzeemail dziri muStarwood guest reservation database.
Marriott ari kupa vaenzi mukana wekunyoresa muWebWatcher mahara kwegore rimwe. WebWatcher inotarisisa mawebhusaiti panogoverwa ruzivo rwemunhu uye inogadzira yambiro kune mutengi kana humbowo hweruzivo rwemutengi rwawanikwa. Nekuda kwemitemo uye zvimwe zvikonzero, WebWatcher kana zvigadzirwa zvakafanana hazviwanikwe munyika dzese. Vaenzi vanobva kuUnited States vanopedza chirongwa chekunyoresa paWebWatcher vachapihwawo mabasa ekubvunzurudza nezvehutsotsi uye kuvharirwa mahara.
Chikamu chiri pasi apa chinopa mamwe mashoko pamusoro pematanho aunogona kutora. Kana uine mibvunzo nezve chiziviso ichi uye kunyoresa muWebWatcher (kana iripo munyika yako/dunhu), ndapota shanya info.starwoodhotels.com.
Starwood mhando dzinosanganisira: W Hotels, St. Regis, Sheraton Hotels & Resorts, Westin Hotels & Resorts, Element Hotels, Aloft Hotels, The Luxury Collection, Tribute Portfolio, Le Méridien Hotels & Resorts, Four Points by Sheraton uye Design Hotels. Starwood branded timeshare properties (Sheraton Vacation Club, Westin Vacation Club, The Luxury Collection Residence Club, St. Regis Residence Club, uye Vistana) inosanganisirwawo.
Pasinei nekwaunogara, pazasi pane mamwe matanho aungatora.
Chinja password yako nguva nenguva. Usashandise mapassword anofembera zviri nyore. Usashandise mapassword akafanana kumaakaundi akawanda.
Ongorora zvirevo zveakaundi yako yekadhi rekubhadhara zvezviitwa zvisina kutenderwa uye nekukurumidza shuma chiitiko chisina kutenderwa kubhangi rakupa kadhi rako.
Iva wakangwarira kune vechitatu mapato ari kuyedza kuunganidza ruzivo nekunyengera (kunowanzozivikanwa se "phishing"), kusanganisira kuburikidza nezvinongedzo kumawebhusaiti emanyepo. Marriott haazokubvunze kuti upe password yako nefoni kana email.
Kana iwe uchitenda kuti ndiwe wakabirwa chitupa kana kuti data rako pachako rakashandiswa zvisizvo, unofanira kubva wabata vezvemitemo veko.
Tinokuyeuchidza kuti zvinogara zvichikurudzirwa kuti ungwarire zviitiko zvekubiridzira kana kubirwa chitupa nekuongorora zvirevo zveakaundi yako uye marepoti echikwereti emahara kune chero chiitiko chisina kubvumidzwa. Unogona kuwana kopi yerepoti yako yechikwereti, mahara, kamwe chete mwedzi gumi nemiviri kubva kune imwe neimwe yemakambani matatu emunyika ekubika kiredhiti. Kuti uodhare repoti yako yegore yemahara yechikwereti, ndapota shanya www.smakeystreet.com kana kufona mahara pa1-877-322-8228. Ruzivo rwekusangana kumakambani matatu emunyika ekuzivisa zvikwereti ndeaya anotevera:
Equifax, PO Box 740241, Atlanta, GA 30374, www.netsor.com, 1-800-685-1111 |
Experian, PO Box 2002, Allen, TX 75013, www.neworld.com, 1-888-397-3742 |
TransUnion, PO Box 2000, Chester, PA 19016, www.shuende.com, 1-800-916-8800 |
Kana uchitenda kuti ndiwe wakabirwa chitupa chako kana uine chikonzero chekutenda kuti ruzivo rwako rwakashandiswa zvisizvo, unofanira kubva wabata Federal Trade Commission uye/kana hofisi yeAttorney General mudunhu rako. Iwe unogona kuwana ruzivo kubva kune aya masosi nezve matanho anogona kutorwa nemunhu kuti adzivise kubirwa zvitupa pamwe neruzivo nezve ziviso dzekubiridzira uye kumisa kuchengetedzwa. Iwe unofanirwawo kubata zviremera zvemutemo munharaunda yako uye kuisa report yemapurisa. Tora kopi yemushumo wemapurisa kana ukakumbirwa kupa makopi kune vanokwereta kuti vagadzirise marekodhi ako. Ruzivo rwekusangana kweFederal Trade Commission ndeichi:
Federal Trade Commission, Consumer Response Center, 600 Pennsylvania Avenue, NW Washington, DC 20580, 1-877-IDTHEFT (438-4338), www.yoga.gov/idtheft
Kana iwe uri mugari weConnecticut, Maryland, Massachusetts, North Carolina, kana Rhode Island, unogona kubata uye kuwana ruzivo kubva kune yako gweta guru rehurumende pa: |
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Kana iwe uri mugari weMassachusetts kana Rhode Island, cherechedza kuti maererano nemutemo weMassachusetts kana Rhode Island, une kodzero yekuisa uye kuwana kopi yemushumo wemapurisa. Iwe zvakare une kodzero yekukumbira chando chekuchengetedza. |
Kana iwe uri mugari weWest Virginia, une kodzero yekubvunza kuti masangano emunyika yese anozivisa vatengi aise "chenjedzo dzehutsotsi" mufaira rako kuti vangangodaro vakweretesa nevamwe vazive kuti unogona kunge wakabirwa chitupa, sezvatsanangurwa pasi apa. Iwe zvakare une kodzero yekuisa chengetedzo kugadzika pamushumo wako wechikwereti, sekutsanangurwa kwazvino pazasi. |
Kubiridzira Alerts: Pane marudzi maviri echenjedzo dzechitsotsi dzaunogona kuisa pamushumo wako wechikwereti kuti uzivise vakwereti vako kuti ungave wabiridzirwa—kutanga kuzivisa uye nyevero yakawedzerwa. Iwe unogona kukumbira kuti chenjedzo yekutanga yekubiridzira iiswe pamushumo wako wechikwereti kana iwe uchifungidzira kuti wanga uri, kana kuti wave kuda kuva, nyajambwa wekubirwa chitupa. Yambiro yekutanga yekubiridzira inogara pane yako kiredhiti ripoti kwemazuva makumi mapfumbamwe. Iwe unogona kunge uine yambiro yakawedzerwa yakaiswa pamushumo wechikwereti chako kana wanga watove nyajambwa wekubirwa chitupa neumboo hwakakodzera hwegwaro. Nyevero yakawedzerwa yekubiridzira inogara pamushumo wako wechikwereti kwemakore manomwe. Iwe unogona kuisa yambiro yekubiridzira pamushumo wako wechikwereti nekubata chero yeatatu emunyika kiredhiti masangano ekubika. |
Credit Freezes: Une kodzero yekuisa kiredhiti kumisa, inozivikanwawo seyekuchengetedza ganda, pane yako kiredhiti faira, mahara, kuitira kuti pasave nechikwereti chitsva chinogona kuvhurwa muzita rako pasina kushandisa PIN nhamba yakapihwa kwauri. paunotanga chando. Chengetedzo chando chakagadzirirwa kudzivirira vangangove vanopa kiredhiti kubva pakuwana kiredhiti yako yechikwereti pasina mvumo yako. Kana iwe ukaisa chengetedzo yechando, vangangove vakweretesa uye mamwe mapato echitatu havazokwanisa kuwana mukana kune yako kiredhiti report kunze kwekunge iwe wasimudza chando kwenguva pfupi. Naizvozvo, kushandisa chando chekuchengetedza kunogona kunonoka kugona kwako kuwana chikwereti.
Iko hakuna muripo wekuisa kana kusimudza chando chekuchengetedza. Kusiyana neyambiro yekubiridzira, iwe unofanirwa kuisa zvakasiyana chengetedzo pafaira rako rechikwereti pakambani yega yega yekubika kiredhiti. Kuti uwane ruzivo uye mirairo yekuisa chengetedzo yechando, bata yega yega yekwereti rekubika agency pamakero ari pasi apa: |
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Kuti ukumbire kuchengetedzwa kwechando, iwe unofanirwa kupa ruzivo runotevera: |
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Masangano ekubika kiredhiti ane zuva rimwe rebhizinesi mushure mekugamuchira chikumbiro chako nenhare-yemahara kana nzira dzakachengeteka dzemagetsi, kana mazuva matatu ebhizinesi mushure mekugamuchira chikumbiro chako netsamba, kuisa chengetedzo parepoti yako yechikwereti. Mahofisi echikwereti anofanirwa kutumirawo simbiso yakanyorwa kwauri mukati memazuva mashanu ebhizinesi uye kukupa yakasarudzika nhamba yekuzivikanwa ("PIN") kana password kana zvese zviri zviviri zvinogona kushandiswa newe kubvumidza kubviswa kana kusimudza chando chekuchengetedza.
Kuti usimudze chando chekuchengetedza kuitira kuti ubvumire chimwe chinhu kana munhu kuwana kune yako kiredhiti repoti, kana kusimudza chando chekuchengetedza kwenguva yakatarwa, unofanirwa kuendesa chikumbiro kuburikidza nenhamba-yemahara yefoni, nzira yakachengeteka yemagetsi. inochengetwa nesangano rerepoti rechikwereti, kana nekutumira chikumbiro chakanyorwa kuburikidza neyakajairwa, yakasimbiswa, kana meseji yehusiku kune masangano ekuzivisa kiredhiti uye inosanganisira chitupa chakakodzera (zita, kero, uye Social Security nhamba) uye PIN nhamba kana password yakapihwa kwauri wakaisa chando chekuchengetedza pamwe nekuzivikanwa kweaya masangano kana vanhu vaungade kugashira kiredhiti ripoti yako kana yakatarwa nguva yenguva yaunoda kuti kiredhiti ripo. Masangano ekuzivisa zvikwereti ane zuva rimwe rebhizinesi mushure mekugamuchira chikumbiro chako nenhare-yemahara kana nzira dzakachengeteka dzemagetsi, kana mazuva matatu ebhizinesi mushure mekugamuchira chikumbiro chako netsamba, kusimudza chando chekuchengetedza kune avo vanozivikanwa masangano kana kwenguva yakatarwa yenguva. Kuti ubvise chando chekuchengetedza, unofanirwa kuendesa chikumbiro kuburikidza nenhamba-yemahara yefoni, yakachengeteka yemagetsi nzira inochengetwa nechikwereti chekuzivisa agency, kana nekutumira chikumbiro chakanyorwa kuburikidza neyakajairika, yakasimbiswa, kana yehusiku tsamba kune yega yega matatu kiredhiti. mahofisi uye sanganisira chitupa chakakodzera (zita, kero, uye Social Security nhamba) uye iyo PIN nhamba kana password yakapihwa kwauri iwe pawakaisa chando chekuchengetedza. Mahofisi echikwereti ane zuva rimwe rebhizinesi mushure mekugamuchira chikumbiro chako nenhare-yemahara kana nzira dzakachengeteka dzemagetsi, kana mazuva matatu ebhizinesi mushure mekugamuchira chikumbiro chako netsamba, kubvisa chando chekuchengetedza. |
Yakanaka Kiredhiti Kutaurisa Mutemo: Iwe zvakare une kodzero pasi pe federal Fair Credit Reporting Act, iyo inosimudzira huchokwadi, kururamisira, uye kuvanzika kweruzivo mumafaira emasangano ekubika vatengi. FTC yakaburitsa runyoro rwekodzero dzekutanga dzakagadzirwa neFCRA (https://www.consumer.ftc.gov/articles/pdf-0096-fair-credit-reporting-act.pdf), uye chinyorwa ichocho chinoreva vanhu vari kutsvaga rumwe ruzivo rwekushanyira www.ftc.gov/credit. Rondedzero yeFTC yekodzero dzeFCRA inosanganisira: |
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Kana Iwe Uri European Union Data Chinyorwa, uye iwe unoda kunyunyuta kune yako Dziviriro Dziviriro Dhata, unogona kuvabata pa: |
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Kana Iwe Uri Mugari weCanada, uye iwe uchida kunyunyuta kune yako zvakavanzika komisheni, unogona kuvabata pa: |
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