Uyu mutero kune yakanakisa sevhisi sevhisi inogamuchirwa nechikwata chakazvipira che1K kuUnited Airlines. Zvinoshamisa kuti Skytrax muna 2013 yaifunga kuti vashandi vepaNew Spirit of Africa, Ethiopian Airlines iguru. Ini ndinoremekedza uye ndinopokana zvakanyanya. Ndine zano, ndapota usamboedza kufonera iyo Ethiopian Airlines yekuchengetedza runhare nzvimbo.
Mushure mekufunga kushanda kwevatengi hakugone kuwedzera zvakanyanya kubva pane zvandakanga ndasangana nazvo muBerlin mwedzi wapfuura mushure meEurowings, German Airlines, yaive naLufthansa yakarasikirwa nesutukesi yangu yakatariswa neUnited Airlines muHonolulu, kune imwe Star Alliance Carrier iri mumutambo wayo. Ndingadai zvino ndapa Ethiopian Airlines mubairo wepamusoro wekutarisirwa kwakanyanya kwevatengi muindasitiri yekuvhiya.
Lufthansa iri zvekare mumutambo wayo ichiti "hatisi isu", asi Eurowings.
Eurowings, zvisinei, ndeye 100% neLufthansa uye iri kusevha nzira dzaimboshandirwa neLufthansa zvakananga. Kune mutengi seni, zvakangofanana. Lufthansa, Eurowings, Swiss, Austrian kana Brussels Air - ndeupi musiyano? Dzese idzi Star Alliance Airlines ndeyaLufthansa, kunze kweyeEurowings inoti haisi chikamu chemubatanidzwa. Kuedza uye mutambo wekutsausa vafambi vendege uye kufukidza kushaya simba.
Hezvino chikonzero nei mubairo wangu wepamusoro wekutadza kwevatengi masevhisi izvozvi unoenda kune vanhu kuEthiopian Airlines kufona nzvimbo uye vatengi. Iyo yendege inonyora inotevera US toll-yemahara nhamba 800-445-2733 seye yavo vatengi vatengi uye yekuchengetedza foni nhamba. Kufonera iyi nhamba kuchakubatanidza iwe kunendege dzekufona nzvimbo muAddis Ababa.
Ndichange ndichienda kumutambo wacho WTTC summit muBuenos Aires gare gare mwedzi uno ichiteverwa neArabian Travel Market muDubai. Ndine tikiti rekirasi yebhizinesi. Ndakatenga tikiti rangu rendege rekuEthiopia pawebhusaiti yeUnited Airlines. Ndakarongerwa ndege kubva kuBuenos Aires kuburikidza neAddis Ababa kuenda kuDubai. Kuparadzana nendege refu uye kuona zvishoma kuona muAddis Ababa kwakanzwika kunakidza kwandiri kubva pakuona kwekushanya.
United Airlines inogona kuchinja tikiti rangu kuratidza kumira kwemaawa makumi maviri muEthiopia pasina muripo, asi ndege yacho haina kukwanisa kundipa mhinduro yakajeka pamavisa ekufambisa pazvinodiwa zvekuuya.
Naizvozvo anobatsira United Airlines 1K kufona-wepakati mumiriri akanditumira ku Star Alliance Partner Ethiopian Airlines. Mumiriri weUnited Airlines aive nemoyo murefu uye akandizivisa maminetsi mashanu ese kuti tichiri kubatirira Ethiopian Airlines. Mushure mekuita izvi kweanodarika kagumi uye neinopfuura awa imwe mumiriri weUnited States akadzoka kwandiri ndokuti Ethiopian Airlines yakangodimbura runhare paari.
Ndakamutenda nekuedza kwake uye zuva rakatevera kuyedza kufonera iyo Ethiopian Airlines ini. Ndakamanikidza 2 yechirungu uye 2 yebhizimusi kirasi ndikateerera rwiyo rwekuEthiopia ruchidzokororwazve kweinenge awa ndisati ndatemwa. Zvinoshamisa mushure mekunge ndamanikidza chiratidzo chekutanga kuudza iyo system ini ndiri nhengo yeGold Star Alliance uye ndiri kubhururuka kirasi yebhizinesi, iyo system yakandiudza kuti kune ZERO muQ uye yangu yekumirira ingave maminetsi maviri kana mashoma. Izvi zvaizviita pese pandaifona.
Ndakadzokorora maitiro aya panguva dzakasiyana pamazuva akati wandei uye pakupedzisira ndakazowana mumiriri kubva kuEthiopian Airlines parunhare. Akandiudza komputa yavo yaive pasi uye kuzofona gare gare. Ndakakumbira kutaura nasupervisor ndichibva ndadimburwa. Ndakanga ndoda kukanda yangu I-foni kunze kwemotokari.
Ndakaedza kweimwe 2 mazuva ndisati ndawana mumwe ET mumiriri. Aive nekomputa system yake ichimhanya. Akandiudza kuti Ethiopian Airlines yaifanirwa kuronga vhiza rangu rekufambisa. Pandakabvunza kuti izvi zvaizoshanda sei akandiisa pane imwe 10-miniti yekubata kungoti ndaida kudzoka imwe nguva.
Wow! Zviripachena, Etiopia haidi vashanyi asi hapana chiyero chidiki chekuti nendege ijoine uye irambe iri nhengo muStar Alliance?
Maonero akadaro ekushandira vatengi anotaridza sei pamusoro pekuchengetedza uye nekuchengetedza zviyero zveiyi ndege? Ndiri kunyatsotsvaga dzimwe sarudzo izvozvi kuti ndibhururuka kubva kuBuenos Aires kuenda kuDubai.
Kune Emirates Airlines, asi bhizinesi kirasi yakapetwa katatu pane ino Dubai inotakura mutakuri. Ini ndinofungidzira mari inotaura, asi handifanire kuve ndakachengeteka zviri nani pane urombo?
Ndiri kungoshamisika kuti Ethiopian Airlines yakazivikanwa sei mu2013 neiyo Skytrax mushandi webasa? Zvichida Skytrax yekutonga maitiro angave akakosha kuti uite imwe ongororo pa.
Ini ndaizonyatso kupa mubairo wangu wepamusoro wevatengi kusevhisi kuUnited Airlines 1K mumiririri uyo akagara neni kweinopfuura awa akamirira parunhare. Ini ndaizopa mubairo kune 1K mukwende wedhipatimendi mumiriri achipa kuti vangatarisana neEurowings uye kugadzirisa yangu yekuda kubhadharwa uye kufambisira mberi mari yandaifanira kunge ndakagamuchira kubva kuEurowings.
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ZVOKUBVA MUNYAYA INO:
- Strangely after I pressed the initial indication to tell the system I am a Gold Star Alliance member and are flying business class, the system told me there are ZERO in the Q and my wait would be 2 minutes or less.
- United Airlines inogona kuchinja tikiti rangu kuratidza kumira kwemaawa makumi maviri muEthiopia pasina muripo, asi ndege yacho haina kukwanisa kundipa mhinduro yakajeka pamavisa ekufambisa pazvinodiwa zvekuuya.
- I pressed 2 for English and 2 for business class and listened to the ever repeating Ethiopian song over and over again for about an hour before I was also cut off.
