Deutsche Lufthansa AG, inowanzo zivikanwa seLufthansa, ndeye Mutakuri wemureza weGermany. Yakasanganiswa nemakambani ayo (Austrian Airlines, Swiss, Brussels Airlines, uye Eurowings), ndiyo yechipiri ndege huru muEurope maererano nevafambi vanotakurwa.
United Airlines inoshanda hombe yeUS yepamba uye yepasirese nzira network inotora maguta makuru nemadiki mhiri kweUnited States nemakondinendi matanhatu anogarwa.. Yakayerwa nehukuru hwezvikepe uye huwandu hwenzira, indege yechitatu pakukura pasirese mushure mekubatanidzwa kwayo neContinental Airlines muna 2010.
Kubva pakunakidzwa nerekodhi rekodhi munyika yepasi rose yendege, Lufthansa, kune vakawanda, yave pazasi pecheni yechikafu maererano nekushandira vatengi uye kuvimbika.
Nekuda kwekushomeka kwevashandi, kuri kubuda mushure meCCIDID-19, chero chinhu kubva kubasa revatengi kusvika pakubata mikwende nekudyara ingori njodzi kuLufthansa nhasi.
United Airlines, pamwe neLufthansa, ese ari maviri, haana kushomeka kwenyaya dzinotyisa kana zvasvika pakubata nevafambi, asi kune vatyairi vakavimbika uye kana paine njodzi isingatarisirwe, United Airlines iri kubuda semukundi akajeka kuti ave denga rine hushamwari mumhepo. nyika, sezvayaigara ichida kuva.
Ndege yangu yesarudzo icharamba iri United Airlines, eTurboNews muparidzi Juergen Steinmetz akadaro.
apo eTurboNews vakaedza kuwana tsananguro nemhinduro kubva kumutauriri weLufthansa Media VaLamberty, vakati: “Handitaure nemi nyaya dzebasa revatengi, uye kushaya kwenyu kutapa nhau. kunzwisisa kwematambudziko ekuramwa mabasa zvinoshamisa."
Mutauriri weLufthansa uyu aida kuti eTurboNews inogovera chero makotesheni uye zvinyorwa zvisati zvaburitswa
Nyaya inogara iri nani kana yasvika kumba, ndozvazvinoita sezvo paine munyori wechinyorwa chino achifamba nemumwe. eTurboNews mutori wenhau.
Hezvino zviri kuitika mumashoko angu, eTurboNews muparidzi Steinmetz anotsanangura:
Nezuro Lufthansa yakazivisa kuramwa mabasa kwevatyairi vayo, zvichimanikidza mutakuri kumisa ndege dzese nhasi. Zvaisanganisirawo dzimwe ndege dzeMugovera mangwanani. PNR yangu paLufthansa kubva kuMalta kuenda kuFrankfurt yakarongerwa kusimuka na6.05 am neMugovera, yaive imwe yedzakamiswa ndege.
Ini nemumwe wangu takarongerwa ndege yakamiswa kuti tisvike kumba kubva kuMalta kuenda kuHonolulu kuLufthansa. Taifanira kubhururuka neLufthansa Malta- Frankfurt- San Francisco tochinja kuenda kuUnited Airlines kuenda kuHonolulu.
Vese vafambi vaive nemarekodhi maviri akazvimirira ekubhukha.
Kana ndiri ini, ndiri 3 miriyoni mamaira 1K flyer neUnited Airlines, ndiine ruzivo rwekutanga masevhisi. Ndakarongerwa rwendo rwendege yecodeshare neLufthansa ndichishandisa tikiti rekirasi rebhizimusi randakatenga united.com.
Maawa mashoma mushure mekunge Lufthansa yamisa kubhururuka kwendege yeMalta Frankfurt, webhusaiti yendege yakaratidza kukanzurwa kwePNR iyi. Zvakadaro, pakudzvanya parubatsiro rwekukurumidza kune dzimwe nzira, sisitimu yakapindura kuti pakanga pasina dzimwe nzira uye yakanditenda ne "kubhururuka Lufthansa."
Imwe sarudzo yakarairwa kufonera Lufthansa Customer Service.
Iyo nhamba yefoni yenzvimbo yekufona muMalta pa Lufthansa.com yakanga isiri iyo, saka ndakaedza kufonera 24/7 call centre muFrankfurt. Kurekodha kwakataura zuva rose kuti mitsetse yese yaive yakabatikana uye kushanyira webhusaiti sezvo munhu aisakwanisa kutaura nemunhu. Yakatenda zvakare "kuyedza kubhururuka Lufthansa."
Lufthansa neUnited chikamu che Star Alliance System. Chimiro muchirongwa chimwe chekuvimbika kwendege chinofanirwa kucherechedzwa panhengo dzese dzendege.
Nehurombo, zvinoita sekunge Lufthansa ine nzira yayo yekududzira izvi.
Lufthansa haisi kupa iyo inonzi "Senator" kana "Honorary Circle" mukana weGoridhe, Platinum, 1K, kana Global service vafambi vakabhukidzwa kuburikidza neUnited Airlines.
Ndakaona kuti ndaisatombofamba neUnited Airlines, asi sezvo tikiti rangu raive rendege yecodeshare, ndakafonera nhamba ye1K yeUA. Mukati me5 maminetsi, izwi rehunyanzvi uye rine hushamwari kune rumwe rutivi rakandidzosera rimwe zuva paSwitzerland kubva kuMalta kuenda Zurich uye kuSan Francisco. Hapana mubhadharo, hapana shanduko mukirasi yekubhukidza, mhinduro yekukurumidza Lufthansa yaigona kupa pawebhusaiti yayo zviri nyore.
Mamiriro aive akaita mumwe wangu netikiti rake aive akasiyana.
Aive netiketi rekudzoka kubva kuIstanbul nekumira muFrankfurt kuenda kuSan Francisco paLufthansa uye kubatana kuHonolulu kuUnited Airlines. Akashandisa chikamu cheIstanbul-Frankfurt masvondo maviri apfuura.
Akarongedzerwa mukirasi yehupfumi hwekutanga uye akakwidziridzwa kuita kirasi yebhizinesi achishandisa United Airlines Plus mapoinzi pachikamu cheLufthansa Frankfurt-San Francisco.
Kubhururuka kwake paLufthansa kubva kuFrankfurt kuenda kuSan Francisco kwakarongwa kushanda sekuronga. Nekudaro, tikiti reumwe wangu wechipiri rakasiyana rakatengwa kuburikidza neExpedia paLufthansa kubva kuMalta kuenda kuFrankfurt rakadzimwa. Angadai asina kukwanisa kusvika kuFrankfurt nenguva yerwendo rwokuenda kuHonolulu.
Iye zvakare mupepeti we1K neUnited Airlines uye nhengo yeStar Alliance Gold.
Tikiti rake harina kuratidza ndege yeUnited Codeshare paLufthansa Portion Frankfurt-San Francisco asi nhamba yendege yeLufthansa yechokwadi. Tikiti, zvisinei, rakapihwa paUnited Airlines tikiti stock.
Tikiti rake rechipiri kubva Expedia raive gumbo rekuenda kuMalta-Frankfurt rairatidza nhamba yendege yeLufthansa yechokwadi, yakapihwa pamatikiti eLufthansa.
Kana uchitarisa Expedia kunyange ikozvino, maawa makumi maviri nemana gare gare, ndege yeMalta-Frankfurt ichiri kuratidza kushanda nenguva. Kana uchienda ku lufthansa.com ndege inocherechedzwa kuti yakanzurwa, uye hapana dzimwe nzira dzakapihwa kana wasvika paPNR.
Panguva ino, mutyairi akarairwa neLufthansa kuti abate Expedia kuti awane mhinduro sezvo tikiti rake rakanga risina kudhindwa palufthansa.com. Pakubvunza hukama hweLufthansa vezvenhau kuti sangano rekufambisa rakaita seExpedia rinogona kugadzirisa sei mamiriro ezvinhu aya panzvimbo yeLufthansa, Lufthansa yakati Expedia yaisava sangano rekufambisa.
Mushure me "kuferefeta" kwemaawa matatu, basa revatengi reExpedia rakazotaura kuti Lufthansa yaishanda nenguva uye sezvakarongwa.
Paakatarisana nekopi yekudzima skrini yeLufthansa inoratidza, mumiriri weExpedia akaraira mufambi muMalta achiedza kubhururuka kuenda kuFrankfurt, Germany, kubata DB.
DB inomirira Deutsche Bahn, nzira yenjanji yeGermany. Malta, hongu, chitsuwa chiri muGungwa reMediterranean chisina kubatanidzwa nechitima kune njanji yeGerman.
Paunenge uchitsvaga expedia.com, lufthansa.com, kayak.com, uye mamwe mawebhusaiti ekubhukha, ndege kubva kuMalta dzaivepo ne$1448.00. Zvinonyatsoratidza kuti Lufthansa imari inopetwa gumi munzira iyi, ichirovera nemaune vafambi vakabata matikiti anodhura asi vachitengesa nzvimbo yerekodhi kune mamwe mabitter. Spot inotarisa dzimwe nzira dzekuenda kuGermany, mitengo yerekodhi yakawanikwa panhandare yeLufthansa yendege dzinosiya mazuva 1-3 mushure mekuramwa.
Hapana munhu muLufthansa customer service akakwanisa kufona. VeLufthansa Media vati havakwanise kukurukura navo nezvekushaikwa kwevatengi eTurboNews, uye vaisagona kutarisa kubhukidzwa kwega, vachipomera chete Pilot Union (VC) yemamiriro ezvinhu.
Kunyange zvazvo United Airlines yakanga isina mari uye isina kutengesa tikiti kubva kuMalta kuenda kuFrankfurt, basa rekudenga rine hushamwari rakauya kuzonunura. Zvakatora asingasviki maminetsi gumi kutaura neUnited Airlines 10K desk kuti ndidzokorore wandaishanda naye kubva kuMalta kuenda Zurich paSwitzerland neUnited Airlines kuenda kuSan Francisco, muHonolulu mazuva maviri gare gare pane zvakarongwa.
Pakanga pasina imwe mhosva. Nekudaro, Mileage Plus mapoinzi akashandiswa kusimudzira kubva kuFrankfurt kuenda kuSan Francisco parizvino anochengetwa neLufthansa pasina chikonzero.
Inoratidza zvakare kuti kugonesa vamiririri vevashandi vevatengi kugadzirisa nyaya pasina kunonoka kwakakosha sei uye kunogona kugadzirisa kugadzirisa munjodzi zviri nyore, zvine hungwaru, uye nenguva.
SemuGerman-America, ndinonzwa tsitsi kune vese vamiririri venzvimbo dzekufonera Lufthansa dzinoshanda pasi rose kuti dzigadzirise vafambi vakashatirwa vasingabvumidzwe kugadzirisa nyaya.
MaGerman anozivikanwa seanoshanda. Zvinogona kungotarisirwa kuti Lufthansa inogona kubatsirikana kubva pane izvi kuti iwane iyo yaimbova mukurumbira mukurumbira munguva pfupi.
Semutengi weUnited Airlines 1K kwemakore makumi matatu nemashanu, ndinodada nendege yangu.
United haina kukwana, asi 1K sevhisi yevatengi uye kuti UA ione kuvimbika kwemhando inofanirwa kumira semuenzaniso unopenya kune nhandare dzendege pasi rese.
Kwandiri, United Airlines yakawana kuve yekutanga. Ndatenda!
eTurboNews vakaudzwa nevashandi vakawanda veLufthansa kuti vainge vaneta, uye vamwe vainge vagadzirira kusiya basa. Uku kushushikana kwakavhurika kunoratidza maitiro ebasa uye ruzivo rwese ruchasangana nevafambi kana vachibhururuka nemutakuri uyu.
ZVOKUBVA MUNYAYA INO:
- United Airlines, pamwe neLufthansa, ese ari maviri, haana kushomeka kwenyaya dzinotyisa kana zvasvika pakubata nevafambi, asi kune vatyairi vakavimbika uye kana paine njodzi isingatarisirwe, United Airlines iri kubuda semukundi akajeka kuti ave denga rine hushamwari mumhepo. nyika, sezvayaigara ichida kuva.
- I was booked on a codeshare flight with Lufthansa using a paid business class ticket I bought on united.
- Inoratidza zvakare kuti kugonesa vamiririri vevashandi vevatengi kugadzirisa nyaya pasina kunonoka kwakakosha sei uye kunogona kugadzirisa kugadzirisa munjodzi zviri nyore, zvine hungwaru, uye nenguva.
