Mafambiro epamusoro ari kubuda mukukurukurirana kwebhizinesi zvechokwadi anoratidza kuti ichi ichokwadi. Kana iwe uchinetseka kuti ndekupi tech inotungamira ramangwana renzvimbo yekutaurirana, unogona kutarisa anotevera maitiro matanhatu anoratidza kuti kutaurirana kwebhizinesi kungangochinja sei munguva pfupi iri kutevera.
1. Personalization Kuburikidza Artificial Intelligence
Imwe yemaitiro makuru angangobuda mubhizinesi shanduko yekuenda kumunhu kutaurirana. Vatengi havadi kubatwa sekunge vangori imwe nhamba mumutsara wega wega. Vanoda kuva nekurukurirano chaiyoiyo inobvuma zvavanoda, zvavanoda, uye tsika.
Ehe, kuendesa izvi kuburikidza nevashandi vevanhu kunodhura, kunodya nguva, uye pamwe hazvigoneke. Artificial intelligence iri kubuda semhinduro inoshanda kune iyi quandary. AI bots inogona kutaurirana nevanhu uye kugadzirisa nyaya dziri nyore uchipa iyo yakasarudzika sevhisi inodiwa nevatengi.
2. Kubatanidzwa neSocial Messaging Apps
Yakasarudzika sevhisi ingori imwe yezvakawanda zvinovaka izvo vatengi vanoda. Vanodawo kuti mabhizinesi ape ruzivo rwesocial media rwavakajaira nekupa meseji yakapusa uye yakatwasuka. Izvi zvinoratidzwa nekusimuka kwebhizinesi social media account uye kuwedzera kukurumbira kwemapuratifomu akadai seWhatsApp.
Mabhizinesi anogona shandisa WhatsApp bhizinesi API kuti uwane kubatana kunodiwa nevatengi. Iyi yakagadziridzwa API inobatanidza mabhizinesi ane vanopfuura mabhiriyoni maviri evashandisi vanoshanda uye inobvumidza iwe kugadzirisa bhizinesi rako rekutaurirana nzira kune zvinodiwa nevatengi. Inogonawo kukubvumira kuderedza mari uye kuwedzera kugutsikana kwevatengi.
3. A New Slew of Workplace Chat Apps
Vatengi havasirivo chete vanoda kukurumidza uye nyore meseji mapuratifomu. Nzvimbo dzebasa dzekutaura maapplication ndeimwe yemakuru ekutaurirana ebhizinesi kubuda mumakore achangopfuura. Zvirongwa zvakaita seSlack, Google Chat, Chanty, uye Discord zvinosangana nechido ichi nekupa makambani mapuratifomu emukati ekutaurirana ari nyore.
Zvishandiso izvi zvinotora matipi kubva pasocial media nekupa mameseji ari nyore akasanganiswa nesocial element. Mhedzisiro yacho ndeye hybrid network yekutaurirana umo vashandi vanogona kutaurirana, kuendesa mibvunzo kune vatariri, kana kugovana ruzivo nevamwe vese vechikwata chavo. Iyo chat-style chikuva inoita kuti kutaurirana uku kusvike uye zvisina kurongeka, izvo zvinogona kukurudzira kuenderana kutaurirana pakati pevashandi.
4. Kusimbisa Kukurukurirana Kure
Zvinoenderana nehuwandu, chikamu chimwe muzvina chezvinzvimbo zvese zvehunyanzvi muNorth America pakupedzisira ichava kure. Izvi zvinovhenekera maitiro akakosha munyika yebhizinesi, uye zvave nekukanganisa kukuru pamaitiro ekutaurirana, zvakare.
Sezvo mimwe misangano inoitika munzvimbo chaiyo, kudiwa kwemapuratifomu ekutaurirana akavimbika kwakawedzera. Kune maturusi akawanda kupfuura nakare kose achibvumira mabhizinesi kuti anakirwe nekukurukurirana kwakasimba kunotevedzera chiitiko chehurukuro yakatarisana. Mabhizinesi anogona kushandisa maturusi aya kuvandudza mashandiro avo ari kure uye kubatana nevatengi zvakanyanya.
5. Cloud-Based Communication Platforms
Pamwe chete nekuwedzera kukoshesa kutaurirana kure, kwave nemaitiro ekutsiva software-yakavakirwa mapuratifomu nemapuratifomu ane makore. Pamusoro pekukurumidza uye kureruka, gore-yakavakirwa kutaurirana mapuratifomu anowanzo kudhura zvishoma, kunatsiridza kuchengetedzeka, uye kupa kuchinjika kukuru kumabhizinesi.
Ese mabhenefiti aya anogona kuvandudza zvakanyanya ese ekunze uye emukati ekutaurirana maitiro emabhizinesi. Kunyanya kukosha, kutaurirana-kwakavakirwa makore kunogona kuita kuti zvive nyore kumabhizinesi kuchengetedza software yakagadziridzwa pamidziyo yakawanda. Izvi, zvakare, zvinogona kuderedza njodzi dzakajairika dzekuchengetedza uye kuchengetedza ruzivo rwakasarudzika.
6. Zvirinani Zvishandiso Zvekubatana
Chekupedzisira, zviri pachena kuti kutaurirana kwebhizinesi kuri kuenda kune yakawedzera kukoshesa kubatana. Izvi zvakanyanya kukosha munzvimbo yebasa iri kure, uko zvikwata zvinofanirwa kukwidziridza maturusi ekupedzisa basa pamwechete kunyangwe vasingakwanise kushanda pamwechete. Vashandi vanofanirwa kukwanisa kugovera mapurojekiti, kugonesa kurongeka kwehupenyu, uye kugadzirisa mabasa ekuita.
Maturusi ekubatana angangove akanyanya kukosha sezvo mabhizinesi ari kuwedzera kutsvaga mhinduro kubva kune vatengi, zvakare. Makambani ari kuona kukosha uko mhinduro yemutengi inogona kupa, uye maturusi ekubatana anobvumira vatengi kupa iyi mhinduro nenzira inosanganisirwa. Makambani anogona kupa vatengi kugona kupa mhinduro yehupenyu pane maitiro uye masevhisi, semuenzaniso, senzira yekuvaka hukama hwakavakirwa pakubatana.
Shandisa Simba reMafambiro eKukurukurirana
Kuteerera kune bhizinesi kutaurirana maitiro kunogona kupa bhizinesi rako kumucheto kwarinoda. Izvi ndezvechokwadi kunyanya kana zvasvika pakusangana zvinotarisirwa nevatengi uye kuramba uri pamusoro pehunyanzvi hutsva. Kunyangwe iwe uri kushandira pasocial media mapuratifomu kana maturusi ekuvaka ekubatana, unogona kukwidziridza maitiro aya kuti uvandudze simba rekambani yako.
