Australia paClub Med Radar

Club Med yakaratidza kuti ine zviono zvekuwedzera kutengeserana kwayo kusvika, nemeso ayo akatariswa pakuwedzera kugoverwa muAustralia kuburikidza nekudyidzana kutsva nemamwe makuru makuru ekutengesa network.

MuSydney nezuro, Mukuru weClub Med Resorts APAC Xavier Desaulles akatsanangura chikonzero chehurongwa hwenyanzvi yezororo rinosanganisira zvese uye akazivisa LATTE kuti Australia zvechokwadi "yadzoka paradar" yemhando.

Mune ino vhiki LATTE Kubvunzurudza, Desaulles anotiudza chete nezve kukura kwakasimba kwekutengesa kubva kuAustralia uye kambani yepakati-temu zvishuwo zveClub Med's 5-Trident yakasarudzika inopa.

Xavier, ndechei chinangwa chekushanya kwako kuAustralia svondo rino?

Ndiri kushanyira imwe yedu yakakosha sosi misika muVictoria. Kutengeserana kwakakosha kuClub Med nekuti zvisina kunanga [kutengesa] muno muAustralia idivi rakasimba rebhizinesi. Zvakatibatsira kukura bhizinesi ne50% mumakore matatu apfuura, saka ndaida kusangana nevamwe vedu vakakosha.

Ini handisi kusarudzira mumwe wandinoda naye, sezvo paine rutsigiro rwechokwadi mukati mekutengesa kuburikidza netiweki. Ini ndinofanira kuzivisa izvozvo nekutaura kuti isu takave nesarudzo yakasarudzika yekutengeserana nekuda kwechimiro chechimiro cheforamu yedu inosanganisirwa zvese uye zvichingodaro, saka takatora nzira yakanangana nekutengeserana munguva yakapfuura. , tichidyidzana nevanoverengeka vakazvimiririra uye kuita izvo zvatiri kudaidza muchitoro boutiques, izvo zvandinofunga kuti zvine hutsva munzvimbo yekutengeserana. Mu-store boutiques makona akasarudzika kwatinogona kuratidza kusarudzika kweClub Med brand. Tine vanenge gumi vavo munyika yose. Ndivo chitoro chedu-mu-chitoro, kana muchida. Ndicho chaiva chinangwa chekushanya kwangu kuMelbourne zvakare, kushanyira mumwe wavo, sezvo vanga vachibatsira zvikuru mumakore matatu apfuura.

Tichifunga kubudirira kwechitoro-mu-chitoro, uri kutsvaga kuwedzera iyo nhamba yezvitoro?

Tinoda kuwedzera iwo mureza. Ndicho zvakajeka chinhu chimwe chete maererano nekuwedzera fomula yedu, saka nei? Isu tanga takanyanya kusarudza pamusoro pazvo, izvo zvatinoda kuziva, ongorora nehungwaru kwatinogona kushanda nemanetwork makuru, mazita makuru kunze uko.

Zviripachena, ivo vari kuronga musika weAustralia nekuti musika weAustralia musika usina kunanga unotungamirwa, saka tinoda kunzwisisa kuti sei. Izvo-zvinosanganisirwa zvese zvechipo chedu uye premium hunhu hwezvatinoita zvinogona kuziviswa kuburikidza nemanetiweki, saka iro rinogona kunge riri danho rinotevera mukukura zano. Kushanda nekutengeserana, kushanda neaya makuru network.

Kana muchiti ma network makuru ndiani? Uri kutaura nezve Flight Center uye Helloworld? Uye zvakadini nemasangano anobatsira pamba?

Zvose zvichida. Ini ndinofunga iyo yakajairwa tambo kugona kutengesa zvigadzirwa zveprimiyamu zvinobhadhara kururamisira kune zvese-inosanganisirwa chimiro chechipo chedu. Ndinoramba ndichidaro nekuti dzimwe nguva zvinonetsa kuratidza kukosha kweClub Med package uye isu tinoda vane shungu vanoshanda / vamiririri kuti vaunze meseji yedu.

Isu tinoona iyo Club Med mhando yakakodzera kune yakakura brand network. Rekodhi yedu yakaratidza kubvira 1950 yekudzorerazve mufaro kumhuri uye vakaroorana vari kushanda idanho rakasimba nhasi kune aya network uye vanotiona semhando yakasarudzika, seyakasarudzika mukati mepotfolio yevamwe vatengesi, uye tinoda kuenderera mberi nekutumira. kukosha ikoko.

Iwe unoratidza sei kuti zvese-inosanganisira kurongedza zviri nani?

Ndiro rimwe rematambudziko edu makuru kutaurirana iwo meseji, uye tiri kuisa mari yakawanda mukutumira vanofurira kunzvimbo dzedu dzekutandarira, uye naizvozvo, ndinoreva kuronga mhuri. Isu tinotumira vangangosvika mazana maviri evamiririri pagore kubva kuAustralia kunzvimbo dzedu dzakasiyana dzekutandarira. Hapana chinhu chiri nani pane kuzviona pakutanga-ruoko: kuti makamuri anosanganisirwa, kuti chikafu uye chinwiwa zvinosanganisirwa, izvo zvinoratidzwa, kuti kirabhu yevana inosanganisirwa, kuti mabasa akasiyana-siyana akabatanidzwa zvachose mupasuru yedu. Kuiona uye kuirarama, ndinofunga, ndiyo humbowo hwakanakisa hwacho.

Isu tiri zvakare kudyara zvakajeka mumidziyo yedu nemapaketi ekutengeserana kuti tive nechokwadi chekuti ruzivo rwasvika panguva, rwakagadziridzwa uye rune chekuita kuti vataure pamapakeji.

Tine chigadzirwa chaicho. Zvinotora hunyanzvi hwakawandisa uye zvinoda shungu kutengesa Club Med package.

Vafambi vekuAustralia vanobhuka chii neClub Med?

Kugadzirwa kwebhizinesi redu nhasi ndekwekuti tine 25% yekugara kwedu pasi pegomo / ski - ichi ndicho chikamu chiri kukurumidza kukura. Tinoona fariro yechokwadi nokuda kweJapan, inotsigirwa neHokkaido; kuhwina kwakajeka kwenzvimbo yaunofarira yevaAustralia. Ipapo kunouya Europe ski uyezve muganho mutsva, China ski.

75% iri pamhenderekedzo yegungwa/pamahombekombe, inofambiswa neIndonesia, ine Bali neBintan - iro renhoroondo bhizinesi reClub Med nekuda kwepedyo neIndonesia. Tine muMaldives chirevo chinofadza kwazvo chekuti tine nzvimbo mbiri dzekutandarira, Kani neFinolhu, izvo zviri pachena kukosha kukuru kune veAustralia. Kani zvakanyanya kumusika wemhuri uye Finolhu akagadzirira zvakanyanya kune vakaroora vanoshanda. Uye kana vashanyi vakashuvira kusanganisa nzvimbo dzekuenda vanogona kuwana zvitsuwa zvezvivakwa zvese.

Sei uchitenda kuti Japan yakakurumbira kune veAustralia?

Zvinhu zviviri. Mukurumbira weHokkaido wekupa imwe yeakanakisa, kana isiri iyo yakanakisa, chando munyika. Nhamba yechipiri, tsika yemuno uye hunyanzvi hwechiJapan, uye pfungwa yekugamuchira vaeni chinhu chakasimba uye kune veAustralia, haufanirwe kurerutsa chokwadi chekuti jet-lag ishoma zvichienderana neEurope, saka kusvikika kweJapan kuri kutamba pano.

Ndeipi maitiro ekubhudha kweAussies? Uye chii chinonzi hwindo rekubhucha?

Ivhareji yehurefu hwekugara inenge mazuva manomwe. Ndizvo zvakanaka mwero. Vari kubhuka kare kare. MaAustralia vafambi vakasarudzika. Vanoziva kuti vanofanirwa kubata madhiri. Australia ndinofunga ndiyo nyika yekutanga-yekutanga-kubhuka pasi rose. Parizvino, tiri kutengesa mwaka mitatu panguva imwe chete pano; nepakati pechirimo isu tafambira mberi zvakanaka, uye tave kutengesa nguva yechando 2019.

Kuchengetera mwedzi 12 pachine nguva ndiyo chiyero pano. Multi-gen mapoka, ayo isu nyanzvi, bhuku 18 mwedzi mberi. Zvekurudziro yeboka, zvingangove makore maviri pamberi. MaAustralia zviri pachena varongi vekutanga.

Ihwo humbozha hwakatarisana neClub Med ine 5 Tridents?

Icho chinotariswa uye kuenderera kwechisikigo kwekusimudzira kwakatangwa neClub Med makore gumi nemashanu apfuura pataive nemhando dzakasiyana dzemisha. Isu takasarudza kutarisa zvakanyanya pane iyo upscale neiyo 15 Tridents. Ikozvino inenge 4% yepodfolio yedu ndeye premium kana 80 Tridents uye pamusoro. Uye kunotevera kwechisikigo kufamba ndekwekutarisa pa4-Trident yakazara misha kana 5-Trident nzvimbo.

Takavhura Finolhu muMaldives muna 2015, takavhura Cefalu muSicily inova musha wakazara we5T muItaly. Tichava neSeychelles iri kuuya mumakore maviri kubva zvino, pamwe nenzvimbo dzinoverengeka dze5T. Isu tinotarisira iyi chiyero chechiitiko kumiririra inenge 10% yezvinyorwa mukati memakore matatu. Isu tinoidana iyo Exclusive Collection uye ndinofunga chakakosha kutaurirana inyaya yekuti zveumbozha uye zviitiko zvemhuri hazvienderane munyika. Isu tinogona kuita yakasarudzika kana premium kugara chokwadi kumhuri.

Pane yakamira 5-Trident zvivakwa, kana ivo vanowanzove vane 4-Trident?

Tiri kuita zvose. 5T nzvimbo, mufananidzo inzvimbo yekushambidzika mukati memusha mukuru. Isu taiva nazvo mumusha medu muMaldives inonzi Kani - tichaita [izvo] muLombok mune imwe misha yedu inotevera - uye bhenefiti ndeyekuti uri kuwana pfungwa yekusaga - kugara kwekutanga - uchiri chikamu chevakawanda. ruzivo rwenzvimbo yekutandarira. Saka ndiyo yakanakisa yenyika dzese.

Uri kudzosa riini mhando yeClub Med kuAustralia?

Mubvunzo wakajairika. Mhinduro ndeyokuti isu takarindira.

Zvichida makore mashanu apfuura mhinduro ingadai yakave "'kwete", asi isu tiri kutarisa. Tiri kuona maitiro ari kukura zvakajeka mukushanya muAustralia, akanyanya kukurudzirwa neGreater China. Uye zvakare kwatiri isu, iyo yakakosha yekusarudzira maitiro ndeye 1) kuwanikwa - Australia inonyatso kusvikika kumakona mazhinji epasi - 2) iwe une nzvimbo dzakasiyana dzakasarudzika, nzvimbo dzegungwa dzatinokoshesa uyezve 3) kugona kugadzira a. multicultural environment munzvimbo yekutandarira. Tinoda kugadzira dingindira repasi rose mukati menzvimbo yekutandarira saka isu tinoda musika wepamusha wevaAustralia, asi isu tinodawo vanhu vanobva kwese kwese kuti vauye kuzosangana nezvakanakisa zveAustralia. Saka ndinofunga kuti mamiriro acho ari nani kuti tigare takangwarira.

Ini ndichacherechedza kuti zvakanaka kutaura kuti mutengo wezvinhu wakakwira zvakafanira, saka zviri pachena kuti inofunga.

Dai wanga wakatarisa kuAustralia, pane nzvimbo dzakananga dzaungafunga? Zviripachena, iyo Whitsundays uye kuvandudzwa kweLindeman Island uko Club Med yaive neyayo yekutanga tsoka inofanirwa kutariswa? Iyo purojekiti ipapo inoratidza akati wandei enzvimbo dzekutandarira, kusanganisira nzvimbo ye spa; izvo zvingave zvekufungisisa? Inonzwika yakakwana kune 5-Trident nzvimbo mune 4-Trident yekutandarira.

Ndinofunga kuti takadzidza nezvematambudziko ekushandisa chitsuwa muAustralia. Mutengo wekuita bhizinesi uye kuwanikwa kwakaoma ndechimwe chinhu, uye ndicho chimwe chezvikonzero zvatakasarudza kubuda, saka ndinofunga taizodzidza kubva pane chiitiko ichocho. Zvekare, yedu bhizinesi modhi yakavakirwa pakuwanikwa kwekuwana vatengi vekunze kuti vauye. Saka chimwe chinhu. Sezvakaita mwaka wekushanda nzvimbo yekutandarira chinhu. Yedu bhizinesi modhi inoshanda zvakanyanya patinenge tichishandisa nzvimbo dzekutandarira dzepagore; hativhare. Saka kwatiri, kuwana nzvimbo inotigonesa kuita kudaro chinhu chikuru chekufungisisa. Handizotauri zvakanyanya kupfuura izvozvo. Isu tiri padanho rekutanga, asi Australia iri pa radar yedu.

Zvakadini neNew Zealand, South Pacific, Fiji?

Pamwe Australia iri kure kwataizoenda nekuda kwekungo wanikwa uye isu takanyatso tarisisa kuSoutheast Asia neIndia Ocean. Kune nzvimbo dzakawanda kwazvo ikoko; ndiko kwatinofanira kusimudzira tsoka. Imba yekutamba yakakura chaizvo.

Ndatenda nenguva yako, Xavier.