IATA inotanga chirongwa chemazuva ano chekutengesa ndege

Sangano reInternational Air Transport Association (IATA) rakazivisa kugadzwa kwechirongwa cheModern Airline Retailing chekusimudzira kukosha kwevatengi uye kusikwa kwekukosha muindasitiri yendege.

Shanduko iyi ichakwidziridzwa nemubatanidzwa wevatambi vendege yepamusoro vanozoshanda pamwechete kuburikidza Iată.

Consortium vatori vechikamu vanosanganisira American Airlines, Air France-KLM, British Airways, Emirates, Finnair, Iberia, Lufthansa Group, Oman Air, Singapore Airlines uye Xiamen Airlines.

Munzvimbo yanhasi, ruzivo rwevatengi runokanganiswa nemakumi emakore ekare zviyero, maitiro uye tekinoroji uye indasitiri yendege inofanirwa kutora nzira dzemazuva ano dzekutengesa izvo zvinogadzira imwe kukosha kune vafambi uye kuderedza kunetsa kwekuwedzera kuoma kwegwaro rekutarisa revatakuri.

Yemazuvano Airline Retailing ichagadzirisa dambudziko iri uye kusunungura kukosha kwekugadzira mikana nekushandura kugovera kwendege kune system ye "Offers uye Orders" iyo inoenderana nezvinoshandiswa nevamwe vatengesi.

“Chinangwa chedu ndechekugadzira kukosha kune vafambi kuburikidza nekuzadzisa zvavanoda. Isu tinoziva kuti vafambi vanoda isina musono digitaalinen ruzivo; uye vanotarisira sevhisi isingachinji zvisinei nekuti vakatenga sei kufamba kwavo. Nesimba remubatanidzwa wepasi rose wevanotungamira ndege vari kumashure kwedu, makore mashoma anotevera akagadzirirwa kuona kukurumidza uye kwakadzama shanduko yeruzivo rwevatengi, "akadaro Muhammad Albakri, Mutevedzeri Mukuru weIATA, Financial Settlement and Distribution Services. 

Kuchinjira kune Yemazuvano Airline Retailing 

The Modern Airline Retailing chirongwa chakavakirwa pambiru nhatu:

Customer Identification

• Miyero yeindasitiri, inovaka paiyo One ID standard, inobvumira vafambi kuti vagadzirise rwendo rwavo nekumberi kwekugovana ruzivo uye maitiro ekusabatika panhandare yendege zvichienderana nekuzivikanwa kwebiometric. Pamusoro pezvo, chirongwa ichi chinobvumirawo ndege kuti dzipe ruzivo rusina mutsetse pamatanho akasiyana uye ma touchpoints uye kuve nekuonekwa kwakanyanya kune wechitatu bato vatengesi vekufamba vavari kushanda navo.  

Kutengesa neOffers

• Kufambira mberi kwave kutoenderera mberi neanopfuura mumwechete mukutengesa kwevamiririri vekufamba kwe10 kubva kuNew Distribution Capability (NDC) interfaces; uye dzimwe ndege dzendege dzatove nepamusoro pe30% yekubhukidza kwavo zvisina kunanga kunouya kuburikidza neNDC. Indasitiri zviyero zvicharamba zvichishanduka munzvimbo dzekusarudzika, mitengo inochinja, mabundle anosanganisira yechitatu bato zvemukati senge intermodal, uye madhijitari ekubhadhara sarudzo. Vafambi vachave nesarudzo yakawanda uye vanoona kukosha kwakazara kwezviri kupihwa, zvisinei nekuti vari kutenga kuburikidza newebhusaiti yendege kana kuburikidza nemumiriri wekufamba.

Delivery with Orders

• NeMaodha, vafambi havachada kukwikwidza pakati penhamba dzakasiyana dzereferensi uye zvinyorwa (PNRs, e-matikiti uye Electronic Miscellaneous Documents) kunyanya kana uchibata nekuvhiringwa kwekufamba kana shanduko yerwendo. Miyero yeindasitiri yekutsigira shanduko iyi yakatogadzirwa sechikamu che ONE Order chirongwa. Nhanho inotevera izere sutu yezviyero zveindasitiri izvo zvinobvumira vendege kuti vagadzirise zvivakwa zvemazuva izvo tekinoroji yendege iripo.

Indasitiri Inotsigirwa Rwendo

Mukuru wezvekutengeserana weSwiss International Air Lines uye Nhengo yeBhodi Tamur Goudarzi Pour, akati: “Sevatungamiri vemaindasitiri, makambani endege eLufthansa Group akatyaira akabatana neIATA Airline Retailing Consortium senhengo dzekutanga. Isu takazvipira zvakasimba kune itsva IATA Yemazuva Ano Airline Retailing chirongwa uye tinotenda kuti mubatanidzwa uchabatsira mukuzadzisa zvinangwa zvayo, pamwe chete seindasitiri. Iyi shanduko yepfungwa mukubatana uye kugadzirwa kwekubatana chinhu chitsva kuindasitiri yedu uye ichavhura nzira yeinodiwa tekinoroji kusvetuka ichisiya kumashure masisitimu enhaka. Nekudaro, ndege dzeLufthansa Group dzakapetwa kaviri pachiratidzo chedu kune yemazuva ano yekutengesa ndege kuti igadzire kukosha chaiko kune vatengi vedu ”.

Mukuru weAmerican Airlines 'Managing Director weAirline Retailing Neil Geurin akati: "Kutengesa kwendege kwemazuva ano kunorerutsa ruzivo rwevatengi uye kunounza zvigadzirwa zvedu zvepamusoro uye masevhisi kune vakatowanda vatengi. Kuzadzikisa shanduko kuenda ku100% Offers uye Orders hazvizove nyore basa. Nekudaro, isu tine chivimbo mukukwanisa kwedu kuita izvi mhedzisiro kune vatengi vedu sezvo indasitiri yedu iine rekodhi rekodhi rekodhi rematambudziko akaomarara uye kuunza mhinduro nyowani. Isu tinofara kushanda nevatinoshanda navo vese, ingave iri kambani yekuparadzira pasi rose, mutengesi wekufamba uye mutengi wemakambani, kuwedzera simba rehunyanzvi hwekugadzira tekinoroji kuitira kuti vatengi vedu vave nechiitiko chiri nani. "

Mutevedzeri weMutungamiriri Mukuru weOman Air - Revenue, Retail & Cargo Umesh Chhiber, akati: "Tinofara kuve chikamu cherwendo rwekuchinja kune zvemazuva ano zvekutengesa, mubatanidzwa haungobatanidzi ndege chete asiwo vetekinoroji vanogovana chiratidzo chimwe chete. Oman Air inotenda zvakasimba kuti 100 % Zvipiriso uye maOdha pamwe neOdha ONE yaizobatsira iyo yese indasitiri yekufambisa nekuvandudza maitiro enhaka ”.

Mukuru weAir Canada's Director of Distribution and Payments uye Sachigaro weIATA Distribution Advisory Council Keith Wallis akati, "NDC yakagadzira mukana wakakura wekuti vendege vashandure zvigadzirwa nemasevhisi avo kuti atarise vatengi. Nerutsigiro kubva mhiri kweiyo value cheni makambani endege anogona zvino kutora matanho anotevera ekuva vatengesi vechokwadi vemazuva ano, vakatarisana neruzivo rwevatengi.

"Ndege zvino dzava kukwanisa kugadzira zvitsva zvinomanikidza vatengi-centric Offers. Tichishandisa maOdha, tinogona kurerutsa kutenga kwese uye ruzivo rwekufamba. Seindasitiri, uyu mukana usingawanzo uye wakasarudzika wekuita shanduko-shanduko mumabatiro atinoita bhizinesi, ”akadaro Wallis.

“Kutenga nzendo dzendege pamhepo kunofanirwa kunge kuri nyore sezvinotarisirwa nevatengi. Uye kana shanduko ichida kuitwa nekuti hurongwa hwekufamba hwachinja kana paine kukanganisa, izvo zvakare zvinofanirwa kunge zvisina musono. Pamusoro pezvo, munyika yeZvipe uye Maodha, ndege hadzichafanira kuvimba nehurongwa hwebespoke hwakavakirwa padanho renhaka uye maitiro akasiyana nekufamba nendege, achikurudzira vakwikwidzi vatsva kupinda mumusika, "Albakri akadaro.

IATA iri kutsigira shanduko iyi nekufambisa kuvandudzwa kwezviyero zveindasitiri uye nekuona kuti zviyero izvi, nhungamiro dzekushandisa uye humwe hunyanzvi hunodiwa huri kuwanikwa nyore kune vese. IATA zvakare inoenderera mberi nekubatana nevose vane chekuita neketani dzekukosha kuona kuti mapoinzi emarwadzo ehunyanzvi anoonekwa uye nekupa nzira dzeindasitiri pazvinogoneka.