Maseneta eUS anoda mhinduro kubva kuSouthwest Airlines

"Kumiswa kwendege kuSouthwest Airlines mukati mesvondo rapfuura raZvita kwakaparadza zororo remakumi ezviuru zvevafambi, vachivamisa pamagedhi vasina mabhegi avo uye vachivamanikidza kupotsa mhemberero nemhuri neshamwari," vakanyora maseneta. "Kunyangwe dutu rechando Elliott rakakanganisa kufamba nendege munyika yose, imwe neimwe ndege inoshanda muUnited States yakakwanisa kudzokera kune imwe nguva yekubhururuka nendege nguva pfupi yakatevera - kunze kweSouthwest. Maodzanyemba kwakadziva kumadokero anofanira kutora matanho anodiwa kuti ave nechokwadi chekuti gakava iri harizoitiki zvakare. "

Mutsamba yakanyorerwa Southwest Airlines CEO Robert E. Jordan achitsvaga mhinduro dzayo kukanzura ndege dzakawanda musvondo rekupedzisira raZvita, maseneta akatsanangura kuti Maodzanyemba akadzimisa ndege dzinopfuura zviuru zvinomwe nemazana mashanu pakati paZvita 7,500 na27 - mumashure medutu rechando Elliott - kunyangwe dzimwe ndege huru dzakadzima ndege 29. kusanganiswa panguva iyoyo. Maseneta akakumbira Jorodhani kuti atsanangure zvikonzero zvekunetsana kwezororo iri, kusanganisira mibvunzo yakanangana nesoftware yayo yechinyakare yekuronga, sarudzo dzevashandi, marongero ekudzorera matikiti, sarudzo dzemitoro yevatyairi, uye muripo wevaridzi.

"Kune vatengi munyika yese, kutadza uku kwaipfuura musoro - kwaive kurota. Vafambi vakatatarika nenyika kwemazuva panguva, vachimanikidzwa kupedza maawa vakamira nevamiriri vevashandi vevatengi vekuSouthwest kana mumutsara kuSouthwest service desk panhandare yendege, "maseneta akaenderera mberi. "Iye zvino Maodzanyemba kwakadziva kumadokero adzokera kuchirongwa chekufamba uye atotanga kudzorera mabhegi kune vatengi, ndege inofanirwa kuongorora zvakakonzera njodzi iyi uye kuona kuti haichaitike zvakare."

Muna Zvita, seSouthwest yakadzima zviuru zvendege, Senators Markey neBlumenthal akafonera kambani yendege kupa muripo wemari kune vanofamba nekukanzurwa, pamusoro pekudzoserwa kwetikiti uye kudzoserwa kwemahotera, chikafu, uye imwe nzira yekufambisa iyo Maodzanyemba kwakadziva kumadokero yakabvuma kupa kune vatengi vakanganisa. Pakutanga munaNovember, Senator Markey akatungamira Senator Blumenthal uye Sachigaro weKomiti yeCommerce Maria Cantwell (D-Wash.) kutumira mhinduro kuDhipatimendi reZvekutakurwa richikurudzira sangano iri kuti risimbise mutemo waro warinoda pakudzorerwa kwetikiti.

Maseneta akadaidzira kuMaodzanyemba kwakadziva kumadokero kuti apindure kune yakatevedzana yemibvunzo naFebruary 2, 2023.

Iyi mibvunzo inosanganisira asi haina kugumira ku:

General Questions

• Ndokumbira upe tsananguro ine udzame yekuti sei Maodzanyemba atadza kudzokera kune yakajairika hurongwa hwekufamba nendege mushure menguva yechando Elliot. Mutsanangudzo iyi, ndokumbirawo muone matambudziko akatarisana neSouthwest zuva rega rega pakati paZvita 22, 2022 naNdira 2, 2023 uye matanho akatorwa neSouthwest pane rimwe nerimwe remazuva iwayo kugadzirisa dambudziko.
• Vangani vafambi vakahodha matikiti pandege dzekuMaodzanyemba kwakadziva kukadzimwa pakati paZvita 22, 2022 naNdira 4, 2023? Ndokumbira upe mufananidzo wezuva rega rega.
• Ndeipi nguva yawakazoziva kuti Maodzanyemba kwakadziva kumadokero aisazokwanisa kukurumidza kudzoka kuhurongwa hwayo hwenguva dzose mushure meElliott?

Yechinyakare Software Mibvunzo

• Ndokumbirawo utsanangure zvakadzama masisitimu esoftware ayo Maodzanyemba kwakadziva kumadokero anoshandisa kugadzirisa shanduko, kutumirwazve, uye nzira dzekutyaira ndege uye zvirongwa zvevashandi vendege uye chirongwa chekutumira software icho Maodzanyemba kwakadziva kumadokero anoshandisa kugadzirisa shanduko kundege uye nzira dzevatakuri.
• Sei mutyairi wendege uye muchengeti wendege akatadza kuronga akawanda, makuru-kuru, akavhara-mukati ekukanzura mapakeji?
• Sei Maodzanyemba kwakadziva kumadokero akatadza kuisa mari yekuvandudza masisitimu aya kuti ave nechokwadi chekuti inogona kunyatso kubatanidza vashandi nendege zvirongwa mushure medutu guru uye panguva huru dzekufamba?
• Chii chiri chirongwa cheSouthwest chekuvandudza uye kugadzirisa iyi system? Nderipi zuva iro Maodzanyemba akadzikira kuhurongwa hutsva? Ndokumbira upe nguva dzakajeka dzekuvandudza, kuvandudzwa, uye kuburitsa sisitimu itsva mumhinduro yako.

 Southwest Staffing Mibvunzo

• Ndokumbira upe huwandu hwemutyairi wendege uye nhengo dzevashandi vendege iyo Southwest yaive iripo pazuva rega rega pakati paZvita 1, 2022, naNdira 2, 2023.
• Nei vatyairi vendege vekuMaodzanyemba nevashandi vendege vasina kukwanisa kubata kurongwa kwevashandi panguva yakakodzera panguva yekunyungudika?
• Sei nhengo dzeSouthwest's reserve crew dzakatadza kupindira uye kuchengetedza ndege dzeSouthwest panguva?

 Matikiti Refunds Mibvunzo

• Vangani vevatengi vakakanganiswa kubva pamubvunzo wekutanga (b) vakumbira kudzoserwa tikiti ravo?
• Zvingani zveizvi zvikumbiro izvo Maodzanyemba kwaMadokero (i) akagadziridzwa, (ii) abvumira, kana (iii) aramba? Pazvikumbiro zvese zvakarambwa, ndapota ipaiwo chikonzero chekuramba.
• Vangani vevatengi vakakanganiswa kubva pamubvunzo wekutanga (b) vakakumbira kudzoserwa mari yehotera, chikafu, uye imwe nzira yekufambisa?
• Zvingani zveizvi zvikumbiro izvo Maodzanyemba kwaMadokero (i) akagadziridzwa, (ii) abvumira, kana (iii) aramba? Pazvikumbiro zvese zvakarambwa, ndapota ipaiwo chikonzero chekuramba.
• Maodzanyemba ari kudzidzisa sei avo vakakanganiswa nekunonoka uye kukanzurwa kwekodzero yavo yekudzoserwa uye kudzoserwa?
• Vatengi vakati wandei vakamhan'ara nyaya dzekirasi nekuda kweZvita 22, 2022, kusvika Ndira 2, 2023, kukanganisa kwesevhisi. Kana nyaya dzipi nedzipi dzichizoenderera mberi, Maodzanyemba achaita kuzvipira kusakoka "Kirasi Action Waiver" muchibvumirano chekutakura?

Mutakuri Wemutakuri uye Mibvunzo YeWheelchair

• Vangani vafambi vekuMaodzanyemba kwakadziva kumadokero vachiri kumirira (i) mikwende yavo yakarasika uye (ii) mawiricheya nemimwe midziyo yekubatsira?
• Ndokumbira utsanangure hurongwa hweMaodzanyemba kwakadziva kumadokero kwekudzivirira zvakarongeka uye zvakapararira nyaya dzine chekuita nekunonoka, kukuvadzwa, kana kurasika mikwende, mawiricheya, uye zvimwe zvinobatsira mune ramangwana.

 Executive uye Shareholder Muripo Mibvunzo

• Sarudzo yakaitwa kuti vatangezve migove yemasheya? Ndeapi metric akatariswa musarudzo yekutangazve magove emasheya?
• Muripo wevakuru mune chero nzira wakasungirirwa kumitengo yekumisa ndege uye kugutsikana kwevatengi? Ndeipi inofungidzirwa kukanganisa kwemwaka uno wezororo pamuripo wevakuru vekuSouthwest?
• Maodzanyemba kwakadziva kumadokero ane hurongwa hwekutangazve kutenga masheya muna 2023? Kana zvirizvo, izvi zvinotengwa zvingave zvakasungirirwa nekuita kwekambani?

Tsamba iyi yakatumirwa nemaSeneta Edward J. Markey (D-Mass.) uye Richard Blumenthal (D-Conn.) vakatungamirira vamwe vavo Elizabeth Warren (D-Mass.), Sherrod Brown (D-Ohio), Alex Padilla (D- Calif.), Bernard Sanders (I-Vt.), Raphael Warnock (D-Ga.), Sheldon Whitehouse (DR.I.), Tammy Duckworth (D-Ill.), Bob Menendez (DN.J.), Ron Wyden (D-Ore.), Mazie Hirono (D-Hawaii), Tammy Baldwin (D-Wisc.), Cory Booker (DN.J.), uye Ben Ray Luján (DN.M).